Sr. Staff SWE, Provisioning Platform

Zscaler•San Jose, CA

22d•$154,000 - $220,000•Hybrid

About The Position

The Sr. Staff Software Development Engineer will help architect and build Zscaler’s next-generation Provisioning Platform, powering SKU provisioning, entitlement management, workflow orchestration, subscription lifecycle management, and self-service experiences across Zscaler products. This is a backend-focused platform role requiring strong Java/Spring Boot expertise, distributed systems experience, API-first design, and the ability to build scalable, reliable systems that support both automation and Agentic AI-assisted user experiences.

Requirements

8+ years of software engineering experience building large-scale backend, platform, distributed systems, or cloud-native applications
Strong backend development experience with Java and Spring Boot, including building production-grade microservices and APIs
Experience with distributed systems concepts such as resiliency, idempotency, retries, fault tolerance, transactional workflows, eventual consistency, and durable state management
Experience with API-first platform development using REST, gRPC, OpenAPI, OAuth2, JWT, RBAC, audit logging, and secure service-to-service communication
Experience with cloud-native and event-driven technologies such as Kubernetes, Docker, Kafka/RabbitMQ, PostgreSQL, Redis, CI/CD pipelines, observability, and production operations

Nice To Haves

Experience building provisioning, licensing, entitlement, commerce, billing, subscription lifecycle, or internal developer platforms at scale
Experience with workflow orchestration platforms such as Temporal, Cadence, Airflow, Prefect, or Dagster, as well as domain-driven design and event-driven architectures
Experience with Agentic AI, LLM-based workflows, tool calling, RAG, AI-assisted admin/developer experiences, or strong practical use of AI-assisted development tools; Python/FastAPI, Go, React, Next.js, or Material UI experience is a plus

Responsibilities

Lead the design and development of scalable backend services for provisioning, licensing, entitlements, approvals, orchestration workflows, and subscription lifecycle management
Build API-first platform services using Java/Spring Boot, REST, gRPC, OpenAPI, OAuth2, JWT, and secure service-to-service communication
Architect resilient workflow-driven systems using asynchronous processing, retries, rollback handling, durable state management, Kafka/RabbitMQ, and orchestration technologies such as Temporal or similar platforms
Design platform capabilities that enable Agentic AI experiences for guided provisioning, workflow automation, recommendations, troubleshooting, and operational insights
Drive platform reliability, observability, auditability, developer productivity, and technical direction through reusable frameworks, SDKs, tooling, automation, and mentoring