Sr Staff Forward Deployed Engineer
About The Position
We are seeking a Senior Staff Forward Deployed Engineer (FDE) to lead complex enterprise engagements across UKG’s HCM, Payroll, and Workforce Management ecosystem. This role operates as a principal architect and strategic advisor, combining enterprise systems design, agentic AI architecture, and hands-on engineering. You will embed with strategic customers to deliver production-grade integrations, AI-enabled workflows, and reusable platform patterns that accelerate time-to-value and expansion. This is not traditional consulting — you will ship production systems and influence product and platform direction.
Requirements
- 10+ years in software engineering, architecture, or distributed systems
- Deep experience with enterprise integrations (APIs, event-driven systems, data pipelines, IAM)
- Strong cloud architecture experience (AWS, Azure, or GCP)
- Experience building production-grade systems in enterprise environments
- Strong customer-facing and executive communication skills
- Ability to operate autonomously and lead ambiguous, high-impact initiatives
- Experience with AI-enabled systems, LLMs, copilots, or automation frameworks
- Familiarity with agentic AI concepts (agents, orchestration, tool use)
- Understanding of enterprise AI constraints (security, privacy, compliance)
- Ability to translate AI strategy into production-ready architectures
- Strong systems thinking across human + AI + system interactions
Responsibilities
- Lead architecture for complex enterprise ecosystems across HCM, Payroll, WFM, ERP, IAM, and adjacent systems
- Design and deliver production-grade integrations, automation, and AI-enabled workflows
- Advise customers on agentic AI adoption, including orchestration, decisioning, and human-in-the-loop systems
- Translate business problems into scalable architectures combining systems + AI capabilities
- Act as a trusted technical advisor to CIO/CTO-level stakeholders
- Drive reusable accelerators, templates, and reference architectures
- Mentor and guide other FDEs; set technical standards and best practices
- Influence product roadmap through structured field feedback
- Guide enterprise customers on safe, compliant, and scalable AI adoption
- Design and prototype agentic workflows integrated with enterprise systems
- Identify high-value use cases for AI-driven automation and orchestration
- Balance AI innovation with enterprise constraints (security, governance, auditability)
- Contribute reusable AI patterns and reference implementations to the platform
Benefits
- Flexibility that’s real
- Benefits you can count on
- Performance-based bonus plan
- Restricted stock unit awards
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
