Sr Stadium & Venue Operations Manager

County of Mecklenburg, NC • Charlotte, NC

4d • Onsite

About The Position

Mecklenburg County Park and Recreation is looking for a Sr Stadium and Venue Operations Manager to join our team! This position will oversee the management and operation of the American Legion Memorial Stadium and Grady Cole Civic Center. This position will manage all aspects of facility operations, including but not limited to development and execution of a maintenance program for the facilities, equipment management, staff supervision, management of service contracts, inspection of work sites and equipment to ensure compliance with County standards, fiscal management, event contracts management, partnership contracts management and oversight of safety training program related to activities in the facilities. This position will also serve as the lead for all event day logistics and operations. The ideal candidate will have direct experience with large-scale special event management and knowledge of facility operations. This position will be required to work nights, weekends, and holidays based on the events schedule. Events typically occur on Friday and Saturday evenings with weekdays dedicated to facility maintenance and preparation.

Facility Information: American Legion Memorial Stadium and Grady Cole Center are located near uptown Charlotte and adjacent to Central Piedmont Community College. It consists of a newly renovated 9,300-seat stadium and an attached 2000-seat civic center. The facility hosts a variety of festivals, concerts and professional & collegiate sports year-round, including tournaments such as the Men’s & Women’s ACC Lacrosse Championships. In addition, the facility is the home of 3 professional sports teams- Charlotte Independence (Men’s Soccer), Anthem RC (Men’s Rugby), and Carolina Ascent FC (Women’s Soccer).

By applying to this position, you are eligible to be considered for a similar role, in which you meet the minimum qualifications for, at other Park and Recreation locations should they become available. If you are looking to grow in your career, or transition laterally into a new role, don't miss this opportunity to apply!

Requirements

• Minimum of six (6) years of experience in recreation programming
• One (1) year of supervisory experience or completion of an approved supervisory training program
• Bachelor’s Degree in Recreation Administration, Park and Recreation or related field
• Valid North Carolina or South Carolina Driver’s License and County Driving Privileges
• Direct experience with large-scale special event management
• Knowledge of facility operations

Nice To Haves

• Synthetic turf maintenance experience
• Experience in arena/stadium operations and events management
• Knowledge and understanding of athletic field painting, including grid layout
• Daktronics or similar digital scoreboard experience

Responsibilities

• Manage program and customer service staff, programs and maintenance
• Establish and maintain partnerships with agencies, neighborhood groups and user groups for developing an effective recreation plan for the community
• Manage all contracts with agencies, vendors and instructors
• Direct responsibility for fiscal management, budget planning, implementation, execution and monitoring achievement of defined facility revenue and expense goals
• Monitor facility revenue through daily admissions, facility passes, fitness, wellness, and recreation programs, and facility rentals
• Manage and monitors vendor, agency and individual contracts
• Investigate and take action on requests, suggestions or complaints concerning recreation services
• Provide leadership by introducing new programs, equipment and facilities to staff members and the community
• Purchase equipment and supplies as needed
• Responsible for inventory control of equipment and materials allocated to programs
• Oversee the management and operation of the American Legion Memorial Stadium and Grady Cole Civic Center.
• Manage all aspects of facility operations, including but not limited to development and execution of a maintenance program for the facilities, equipment management, staff supervision, management of service contracts, inspection of work sites and equipment to ensure compliance with County standards, fiscal management, event contracts management, partnership contracts management and oversight of safety training program related to activities in the facilities.
• Serve as the lead for all event day logistics and operations.

Benefits

• medical, dental, vision, life, short term disability, long term disability, accident, cancer, critical illness, medical bridge and pet insurance
• dependent care, healthcare and commuter flexible spending accounts
• health savings account
• paid holiday, vacation and sick days
• near site clinics for preventive care and illnesses
• an employee discount program which provides discounts for retail, dining, shopping, travel, tickets and more
• an employee assistance program including financial and legal counseling
• access to Mecklenburg County fitness and aquatic facilities
• paid family leave
• tuition reimbursement
• a 5% employer match on retirement savings plan contributions
• a defined benefit plan for retirement

What This Job Offers

• Job Type: Full-time
• Career Level: Senior