Sr Specialist, Special Tools and Workshop Equipment

Scout Motors • Columbia, SC

3d • Onsite

About The Position

Scout Motors is looking to revolutionize the electric pick-up truck & rugged SUV marketplace. This role will analyze repair concepts for Scout vehicles, including new programs, technologies, and engineering changes, to define requirements for special tools and workshop equipment. The goal is to ensure repair quality and operational efficiency across workshops and mobile services. The Specialist will drive early serviceability integration by collaborating with Engineering, evaluate make-or-buy strategies for tools and equipment, and lead the design, development, validation, and release of new special tools. They will establish and maintain global standards for workshop tools and equipment, conduct technical assessments for supplier selection, and own the lifecycle management of special tools. This role also involves coordinating the inclusion of tools in official catalogues and digital systems, ensuring compliance with legal and regulatory requirements, defining and implementing tool validation processes, and supporting digitalization initiatives for tools. Additionally, the Specialist will develop technical documentation and training, provide technical support to workshops, monitor field feedback for continuous improvement, and collaborate cross-functionally with various departments. Budget planning and cost optimization for tool programs are also key responsibilities.

Requirements

• Bachelor's degree in a relevant field such as Mechanical Engineering, Automotive Engineering, Information Technology, Technical Communication or related field.
• Several years of experience in Special tools and workshop equipment.
• Strong understanding of vehicle technologies, repair concepts, and technical documentation.
• Familiarity with automotive engineering principles.
• Proficiency in managing multiple projects, prioritizing tasks, and meeting deadlines.
• Proven ability to identify complex problems, develop innovative solutions, and implement effective strategies to address challenges.
• Strong critical thinking and decision-making skills to navigate ambiguous situations and drive results.
• Ability to work independently and collaboratively as part of a team.
• Valid driver's license required.
• Passport required.

Responsibilities

• Analyze repair concepts for Scout vehicles (new programs, technologies, and engineering changes) to define requirements for special tools and workshop equipment, ensuring repair quality and operational efficiency across workshops and mobile services.
• Drive early serviceability integration by collaborating with Engineering to ensure tool requirements are identified and validated during vehicle development phases.
• Evaluate and define make-or-buy strategies for special tools and equipment supporting Scout Motors workshops, mobile services, and third-party partners.
• Lead the design, development, validation, and release of new special tools and workshop equipment.
• Establish and maintain global standards and specifications for workshop tools and equipment to ensure consistency across markets.
• Conduct technical assessments to support Purchasing in the selection and qualification of suppliers, including cost, quality, and scalability considerations.
• Own the lifecycle management of special tools (introduction, updates, obsolescence, and replacement strategies).
• Coordinate the inclusion and governance of tools and equipment within official catalogues and digital systems (e.g., integration with parts and workshop information media).
• Ensure compliance with legal, homologation, safety, and product regulatory requirements across all markets.
• Define and implement tool validation processes, including field testing, durability, and usability in real workshop conditions.
• Support digitalization initiatives, enabling integration of tools with diagnostics, connected services, and future AI-enabled workshop solutions.
• Develop and maintain technical documentation and training concepts for special tools and equipment (usage, maintenance, calibration, safety).
• Provide technical support to workshops and mobile services on tool usage, diagnostics, maintenance, and warranty topics.
• Monitor field feedback and repair data to continuously improve tool design, usability, and effectiveness.
• Collaborate cross-functionally with Engineering, Aftersales, Quality, and Operations to ensure closed-loop feedback into product and process improvements.
• Contribute to budget planning and cost optimization for special tools and workshop equipment programs.

Benefits

• Competitive insurance including: Medical, dental, vision and income protection plans
• 401(k) program with: An employer match and immediate vesting
• Generous Paid Time Off including: 20 days planned PTO, as accrued
• 40 hours of unplanned PTO and 14 company or floating holidays, annually
• Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
• Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

What This Job Offers

• Job Type: Full-time
• Career Level: Senior