Sr Specialist Retail Operations

Advantage Sales & Marketing dba Advantage Solutions • Denver, CO

2d • Onsite

About The Position

The Sr Specialist Retail Operations is a national, hands-on field role that deploys into divisions experiencing peak remodel volume. The specialist leads day-by-day planning, labor sequencing, and stakeholder coordination for complex retail remodels, including gondola resets, adjacency changes, and store-flow projects. The role manages project milestones from the 12-week GO/NO-GO through labor scheduling and pre-walks to post-project close-out, while aligning construction timelines, reset teams, and store readiness.

The specialist coaches division-based Remodel Coordinators, provides field insights and best-practice recommendations to retail operations leadership, tracks national KPIs, and helps develop future field leaders. The position operates autonomously across divisions with differing equipment, permitting, and leadership practices, and involves some travel. Work is performed in stores, including potentially refrigerated and freezer areas. The job requires spending 66% or more of each workday in physical activity, including standing for long periods and lifting, pushing, or pulling up to 50 pounds.

Requirements

• Bachelor's degree.
• 6–8 years of experience in a relevant field; retail remodel/reset execution or field retail operations experience is preferred.
• Deep expertise in remodel/reset execution, including day-by-day planning, stakeholder alignment, and labor strategy for gondola resets, adjacency changes, and store-flow projects.
• Ability to work autonomously across multiple geographically dispersed teams without daily oversight.
• Strong coaching and mentoring ability.
• Ability to translate field observations into process recommendations for national leadership.
• Comfort with ambiguity and rapid context-switching across divisions with differing permitting, equipment, and leadership practices.
• Proficiency with the technology platform, Excel, and standard retail operations reporting tools.
• Some travel is expected.
• Ability to perform the essential functions of the role in a retail in-store environment, including spending 66% or more of the workday in physical activity, standing for long periods, and lifting, pushing, and pulling up to 50 pounds.

Responsibilities

• Deploy into divisions experiencing peak remodel volume to plan daily work, sequence labor, and coordinate stakeholders for gondola resets, adjacency changes, and store-flow projects.
• Oversee pre-project, project, and post-project milestones, including the 12-week GO/NO-GO, labor scheduling, pre-walks, and close-out.
• Coordinate construction timelines, reset crews, and store readiness for complex remodel projects.
• Coach and provide best-practice guidance to division-based Remodel Coordinators, including hands-on training during rapid hiring or backfill periods.
• Communicate field feedback to retail operations leadership, identify cross-divisional inefficiencies, and recommend standardized practices for broader adoption.
• Track and report national KPIs related to productivity, execution adherence, and disruption reduction.
• Identify and develop high-potential field leaders to support bench development and succession planning.
• Perform additional job-related responsibilities as assigned by a supervisor or manager.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior