Sr Specialist-Quality Assurance

Lowe's Home Centers • Mooresville, NC

2d • Onsite

About The Position

The Sr Specialist, Quality Assurance executes in-house and third-party ad-hoc product testing within Lowe’s quality assurance organization. The role focuses on validating product performance against product claims and customer expectations, and writing reports that summarize findings and support quality improvements through corrective actions. It collaborates with global quality assurance and cross-functional global merchandising teams to ensure testing meets business needs.

Requirements

• Bachelor’s degree in Engineering, Technical Sciences, or a related field, or equivalent years of experience in lieu of the education requirement, if applicable.
• 1–2 years of experience in consumer product testing in a manufacturing or retail environment.
• Experience in electrical or mechanical testing, such as tensile strength testing or metallurgical analysis.
• Experience writing technical reports and the ability to communicate effectively.

Nice To Haves

• Strong understanding of quality tools such as root cause analysis and corrective action planning (CAP).

Responsibilities

• Execute multiple simultaneous in-house product testing projects using test plans.
• Apply testing methodologies to assess customer-oriented product performance, including fit, form, function, assembly, and installation.
• Provide technical direction and ensure appropriate execution of third-party testing requests.
• Provide insights on evaluations and design considerations related to OSHA’s Nationally Recognized Testing Laboratory Program (NRTL) listings.
• Collaborate with merchandising, product development, and branding teams to define, communicate, and execute testing expectations.
• Analyze and report findings, and provide recommendations for quality improvement through corrective actions.
• Use complex testing equipment as required by project scope and testing objectives.
• Interact with external vendors to communicate and understand performance requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior