Sr. Specialist, Maintenance Operations Administrator

Stepan Company•Elwood, IL

8d•$58,000 - $80,000•Onsite

About The Position

Stepan Company is hiring a Sr. Specialist, Maintenance Operations Administrator at its Elwood, Illinois facility. The role supports plant compliance, contractor accountability, reporting, training, and SAP-related data activities. The position serves as the site subject matter expert for contractor management systems and maintains and analyzes operational data across multiple systems. It develops reporting and analytics, supports system users and external partners, and works with cross-functional teams to improve efficiency, compliance, and decision-making.

Requirements

At least 3 years of relevant experience in a manufacturing, maintenance, contractor-management, business-systems, or operations environment.
Experience working with enterprise business systems and large data sets.
Strong Excel, reporting, and data-analysis capabilities.
Demonstrated ability to troubleshoot system and data discrepancies.
Strong communication and training skills, with the ability to support internal employees and external vendors.
Bachelor's degree in Business, Information Systems, Supply Chain, Finance, Engineering Technology, or a related discipline; an associate degree with relevant experience is also accepted.

Responsibilities

Serve as the site subject matter expert for contractor management systems, accurately tracking contractor labor, time, expenses, and related operational data.
Maintain, analyze, and reconcile data across multiple systems, including SAP, to support reporting, compliance, and operational effectiveness.
Develop dashboards, reports, and analytics on contractor activity, facility performance, and cost management.
Set up contractors and vendors within site systems and provide users and external partners with training, guidance, and ongoing support.
Create and maintain process documentation, training materials, and user instructions to support system adoption and consistency.
Monitor contractor and facility performance metrics, identify trends and issues, and recommend process and system improvements.
Support audit readiness, compliance activities, and contractor-related payroll and reconciliation processes.
Assist during site incidents and emergencies by monitoring contractor headcount and accountability.
Partner with Maintenance, Operations, Finance, Safety, Procurement, IT, and external contractors to resolve business and system issues and drive continuous improvement.
Translate operational needs into practical reporting, data management, and system solutions that enhance efficiency and decision-making.