Operations Specialist - Maintenance

Waste Management, Inc. (WM)•Baltimore, MD
•$19 - $24

About The Position

The Operations Specialist provides advanced clerical and administrative support to departmental managers and helps coordinate daily operations. The role troubleshoots safety, service, and operational issues; maintains and distributes department information; communicates operational issues to supervisors and managers; maintains the office; and serves as the KRONOS proxy for daily driver and helper updates. The specialist uses Microsoft Suite and other software to manage tasks such as procurement, time and attendance, safety incidents, and contract labor. The role also assists with payment processing and other financial tasks, operational projects, customer service issue communications, and employee scheduling and work assignments. The position primarily operates in a professional office environment and routinely uses standard office equipment. The listed schedule is first shift, from 6:00 a.m. to 3:00 p.m. The pay range is $19 to $24, based on experience.

Requirements

  • High school diploma or accredited GED.
  • At least 18 years of age.
  • Legally eligible to work in the country where the position is located.

Responsibilities

  • Provide advanced clerical and administrative support to departmental managers and assist in coordinating daily operations.
  • Troubleshoot and resolve safety, service, and operational issues.
  • Maintain and distribute department-related information daily.
  • Communicate operational issues with other supervisors and managers.
  • Maintain the office and serve as the KRONOS proxy for daily updates for drivers and helpers.
  • Use Microsoft Suite and additional software tools to manage procurement, time and attendance, safety incidents, and contract labor.
  • Assist with processing payments and other financial tasks as needed.
  • Assist with implementing operational projects as needed.
  • Communicate with customers about service issues as needed.
  • Communicate with employees about scheduling and work assignments as needed.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Short-term disability
  • Stock purchase plan
  • Company matching on a 401(k)
  • Paid vacation
  • Paid holidays
  • Personal days
  • Your Tomorrow Education Assistance Program
  • Paid on-the-job training
  • Dependent day care
  • Discounted stock options
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