Operations Specialist - Maintenance

WM•Baltimore, MD

1d•Onsite

About The Position

The Operations Specialist provides advanced clerical and administrative support to departmental managers and helps coordinate daily operations. The role supports troubleshooting safety, service, and operational issues; maintains and distributes department information; and communicates with supervisors, managers, customers, and employees about operational matters. It also maintains office processes and serves as the KRONOS proxy for daily driver and helper updates. The position uses Microsoft Suite and other software tools for tasks involving procurement, time and attendance, safety incidents, and contract labor. It may also assist with payment processing and other financial tasks, operational projects, customer service issues, and employee scheduling and work assignments. The role primarily operates in a professional office environment and routinely uses standard office equipment.

Requirements

High school diploma or GED (accredited).
Must be at least 18 years of age.
Must be legally eligible to work in the country where the position is located.

Responsibilities

Provide advanced clerical and administrative support to departmental managers and assist with coordinating daily operations.
Help troubleshoot and resolve safety, service, and operational issues.
Maintain and distribute department-related information daily.
Communicate with supervisors and managers about operational issues.
Maintain the office and act as the KRONOS proxy for daily updates for drivers and helpers.
Use Microsoft Suite and other software tools to manage procurement, time and attendance, safety incidents, and contract labor tasks.
Assist with processing payments and other financial tasks as needed.
Assist with implementing operational projects as needed.
Communicate with customers about service issues as needed.
Communicate with employees about scheduling and work assignments as needed.