Sr. Solutions Consultant

Hi Marley • Boston, MA

5h • $117,000 - $218,000 • Hybrid

About The Position

As we continue to grow, we’re looking for a Sr. Solutions Consultant to partner on strategic and complex opportunities. This is a hands-on role for someone who enjoys tackling complex problems and influencing high-stakes deals. You’ll be deeply embedded in enterprise opportunities, engaging with senior stakeholders and helping align technology, business value, and customer outcomes. Teamwork and shared enthusiasm are a core part of our culture, which is why this role involves joining us in the Boston office for 3 days each week.

Requirements

• 5–7+ years of experience in customer-facing consulting, solutions consulting, or sales engineering roles, including at least 3 years working in or advising the insurance industry (P&C strongly preferred; familiarity with claims, service, or digital operations a plus).
• Demonstrated ability to lead discovery, translate business needs into solution recommendations, and deliver compelling demonstrations and presentations.
• Strong analytical skills, including the ability to interpret customer data, develop business cases, and explain the assumptions behind projected value.
• Experience engaging executive, business, and technical stakeholders and translating complex concepts into clear business value.
• Working knowledge of SaaS applications, integrations, APIs, and data flows sufficient to discuss solution fit and collaborate effectively with technical specialists.
• A genuine curiosity about AI and emerging technologies, paired with the judgment to apply them thoughtfully and responsibly
• Experience working with or positioning AI-enabled software, with the ability to explain relevant use cases and limitations.
• Strong written communication and organizational skills, with the ability to manage multiple opportunities and coordinate contributions across teams.
• Comfort taking ownership and adapting to changing priorities in a growing company.
• Ability to travel up to 50%.

Responsibilities

• Partner with Account Executives and Account Managers to advance new business and expansion opportunities.
• Lead discovery with insurance business and technology stakeholders to understand workflows, uncover challenges, and establish requirements and measurable success criteria.
• Create reusable demo content, discovery guides, and value-selling resources and provide guidance and best practices across teams.
• Deliver tailored demonstrations and solution presentations that connect Hi Marley’s capabilities to customer priorities.
• Independently lead pilot engagements from scoping through evaluation, aligning customer and internal teams on objectives, timelines, and success criteria, coordinating execution, and presenting results to inform purchase and expansion decisions.
• Build business cases and ROI models using customer data and clearly defined assumptions to demonstrate operational and financial impact.
• Support RFPs, proposals, competitive positioning, and objection handling, collaborating with internal experts to validate solution fit and address customer requirements.
• Help customers evaluate AI-enabled capabilities, explaining their applications, limitations, and implications for insurance workflows.
• Partner with Product, Implementation, and Customer Success to communicate customer needs, surface solution gaps, and transfer agreed requirements and success criteria.

Benefits

• Equity grants for all employees
• A 4% matching 401(k) program
• Medical, dental, vision, disability, and life insurance coverage for employees working 30+ hours per week
• Monthly wellness stipend
• Paid parental leave
• A flexible vacation policy

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed