Sr. Solution Manager

Supermicro•San Jose, CA

About The Position

We have an exciting position for a Sr. Solutions Manager to join our server team. Solutions Manager will be responsible for achieving company objectives by working closely with various teams within the organization. The Solutions Manager will operate from a high level, broad-scale collaborative to create leveraged outcome-based successes with vested customers. The Solution Manager will serve as the field subject matter expert on Supermicro products and how products, especially single socket servers, can positively impact our organizations revenue and customer retention.

Requirements

BS in EE / CS with 8+ years relevant work experience server industry is preferable
Strong understanding of server market trends and Supermicro customer needs
Demonstrates strong organization and planning skills
Demonstrates understanding of how to successfully work in cross-functional organizations and impact schedules
Strong initiative and ability to work in a self-directed environment
Creative thinker, to develop new strategies and solutions
Strong organizational and problem-solving skills
Comfortable in front of a group of audience
Solid communication skills, both verbal and written

Responsibilities

Demonstrate Supermicro single socket rackmount server solutions and products to customers on site, through remote webinars and in special events
Provide Subject Matter Expertise in cloud and hybrid-cloud computing with state-of-the-art technologies; thereby becoming a trusted advisor to influential decision makers
Provide engaging solution training to internal organizations, partners, resellers, and end customers. Proficient with Microsoft PowerPoint. And can make PowerPoint slides aesthetically pleasing
Provide 3rd level customer support to both internal and external as needed
Serve as technical advisor – lead cross-functional teams to design data center IT solution proposals to influence and win enterprise customer decision on RFI, and RFP
Identify latest market trends and provide insights to the product development team. Create market requirement document and conduct market survey
Work with marketing to create promotional materials. Finding new ways to approach more potential audiences