Sr. Solution Architect
About The Position
MemorialCare’s Enterprise Solution Architects are technology leaders. They drive the technical design of scalable systems for MemorialCare and connect MemorialCare’s long-term vision, business priorities, and technical strategy to build an industry-leading platform. Sr. Solution Architects are responsible for the review, design, implementation, maintenance, and support of Information Services (IS) solutions within MemorialCare. They ensure solutions meet MemorialCare architectural and quality expectations, require broad knowledge of enterprise technologies and healthcare business processes, and work with business and IS leadership to understand multi-year road maps and identify high-impact architectural initiatives. This Sr. Solution Architect role focuses on connectivity and collaboration technologies that shape the day-to-day end-user experience across MemorialCare. The position provides senior-level architecture leadership for the Microsoft 365 collaboration suite, including Microsoft Teams, SharePoint, and OneDrive, as well as audio/video, internal streaming, meeting collaboration tools, and related connectivity solutions. The role partners closely with networking, cybersecurity, infrastructure, vendors, business leaders, and service lines to diagnose root causes, design reliable and secure solutions, and improve overall connectivity and collaboration experience. This position is primarily onsite to support in-person stakeholder engagement, collaboration technology assessments, meeting room and audiovisual solution reviews, operational issue resolution, and close partnership with MemorialCare teams across locations.
Requirements
- A minimum of 5 years designing, supporting, or leading enterprise connectivity, collaboration, audiovisual, or related information systems technologies.
- Hands-on experience with Microsoft 365 collaboration tools, including Microsoft Teams, SharePoint, and OneDrive.
- Strong understanding of network fundamentals and the impact of bandwidth, latency, quality of service, security, and integration on end-user experience.
- Demonstrated ability to evaluate current-state architecture, translate business needs into technical solutions, and recommend improvements.
- Experience leading projects, coordinating vendors, and working in a team-oriented, collaborative environment.
- Proven conceptual, analytical, documentation, and problem-solving skills with the ability to extract, analyze, and document complex business and technical requirements.
- Strong interpersonal, written, and verbal communication skills with technical and non-technical audiences.
- Ability to work independently while partnering across teams and maintaining accountability for solution quality and outcomes.
Nice To Haves
- Experience with audiovisual, video conferencing, meeting room, and internal streaming platforms preferred.
- Master’s degree preferred.
- Relevant industry certifications preferred, such as Microsoft 365 Certified, Microsoft Teams Administrator, audiovisual/CTS certification, networking, security, or related collaboration technology certifications.
Responsibilities
- Delivers enterprise architecture strategies that advance MemorialCare’s connectivity, collaboration, and audiovisual capabilities while aligning with organizational goals and standards.
- Provides architectural leadership for Microsoft 365 collaboration technologies, ensuring secure, scalable, and reliable solutions.
- Translates business and operational requirements into integrated technology solutions that improve efficiency, adoption, and end-user experience.
- Establishes architecture standards, governance, and best practices that promote consistency, maintainability, and long-term sustainability.
- Identifies and implements technology improvements that enhance security, performance, reliability, and operational effectiveness.
- Builds strong partnerships across business, operational, technical, and vendor teams to achieve successful solution delivery and stakeholder alignment.
- Evaluates emerging technologies and drives innovation, optimization, and platform rationalization to maximize organizational value.
- Proactively manages architectural risks, dependencies, and technical challenges to ensure successful project outcomes.
- Produces and maintains comprehensive architecture, integration, and operational documentation that supports implementation and ongoing support.
- Ensures technology solutions comply with applicable security, compliance, governance, financial, and contractual requirements.
- Provides guidance and oversight for complex initiatives, ensuring solutions are scalable, supportable, and aligned with enterprise architecture principles.
- Maintains a strong onsite presence to support stakeholder engagement, collaboration technology strategy, operational excellence, and continuous improvement of end-user experiences.
Benefits
- high quality health insurance plan options
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What This Job Offers
Job Type
Full-time
Career Level
Senior
