Sr. Software Engineer - Patient Services (Remote)

Rula • Los Angeles, CA

4d • Remote

About The Position

We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms. We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare. Rula is a remote-first company. We currently hire in most U.S. states, with the exception of Hawaii. About the Role At Rula, exceptional patient outcomes are powered by world-class engineering. As a Senior Software Engineer on our Patient Services team, you won’t just maintain existing systems—you will architect the high-throughput, distributed platform that serves as the single source of truth for all patient data across Rula. We are currently undergoing a period of hyper-scale, and you will lead the technical strategy for one of our highest-impact initiatives: re-engineering our core backend data systems to be massively scalable, resilient, and fault-tolerant. In this critical role, you will tackle complex distributed systems challenges where system performance, uptime, and data integrity directly impact real human lives seeking mental healthcare. You will drive zero-to-one architectural decisions during a pivotal growth phase while acting as both a technical leader and a force multiplier for the team. Beyond designing foundational infrastructure, you will mentor high-performing engineers, establish operational rigor, and partner directly with product managers and cross-functional teams to shape both our engineering roadmap and product vision. If you are excited to build the foundational systems that make high-quality mental healthcare accessible for everyone, this role is for you.

Requirements

• 4+ years of related professional experience
• Experience building distributed and event driven systems.
• Experience with microservice development
• Experience working on cross-functional teams to bridge the gap between technical and non-technical stakeholders
• Fluency in AI assisted development tools and frameworks. Able to leverage AI assisted coding tools to improve velocity and automate boilerplate tasks while setting and maintaining the right quality guardrails
• Experience mentoring others, reviewing architectures, and establishing design patterns.

Nice To Haves

• Degree in Computer Science or equivalent practical experience
• Experience being on-call and driving sustainable operational improvements in a customer facing product
• Prior experience in early-stage and/or high-growth startup environments
• Previous experience in products with high reliability/accuracy requirements (finance, healthcare, mission critical systems, etc.)
• Experience with NodeJs and Kafka

Responsibilities

• Architect the high-throughput, distributed platform that serves as the single source of truth for all patient data across Rula.
• Lead the technical strategy for re-engineering core backend data systems to be massively scalable, resilient, and fault-tolerant.
• Tackle complex distributed systems challenges where system performance, uptime, and data integrity directly impact real human lives seeking mental healthcare.
• Drive zero-to-one architectural decisions during a pivotal growth phase.
• Act as both a technical leader and a force multiplier for the team.
• Mentor high-performing engineers.
• Establish operational rigor.
• Partner directly with product managers and cross-functional teams to shape both our engineering roadmap and product vision.

Benefits

• 100% remote work environment
• Working hours to support a healthy work-life balance
• Attractive pay and benefits
• Full transparency of pay ranges
• Comprehensive health benefits : Medical, dental, vision, life, disability, and FSA/HSA
• 401(k) plan access
• Generous time-off policies : Including 2 company-wide shutdown weeks each year for self-care
• Paid parental leave : Available for all parents, including birthing, non-birthing, adopting, and fostering
• Employee Assistance Program (EAP) : Supporting your mental and physical health
• Quarterly department stipend : Fun team-building activities or in-person gatherings
• Community and employee resource groups
• Home office stipend: New hire home office stipend & $50 monthly stipend to help cover internet or cell phone expenses
• Wellness at Rula program: Year-round wellness initiatives and a $50/month wellness stipend

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree