Sr. Site Leader

TRIGO Global Quality Solutions•Madison, AL
•Onsite

About The Position

TRIGO Global Quality Solutions is seeking a Sr. Site Leader in Madison, Alabama. This role manages a site or a team of Site Leaders and ensures quality services and support for assigned missions. The Sr. Site Leader provides leadership and guidance to personnel, supports a positive and productive atmosphere, and ensures company and customer guidelines are followed. The position is primarily on the first shift, from 6:45 a.m. to 3:45 p.m. Weekend overtime is mandatory, and travel to other area locations may be required. The role involves maintaining customer relationships, organizing and supervising quality missions, staffing and training inspectors, monitoring work quality, and supporting safe and effective operations. The Sr. Site Leader also manages site communications and administration, maintains records and reports, and troubleshoots process issues with suppliers and customers. TRIGO Global Quality Solutions provides operational quality management services for the manufacturing sector, particularly automotive and aerospace, and also serves medical, chemical, and food industries. Founded in 1997, the company has more than 10,000 professionals across 20+ countries and four continents. TRIGO states its commitment to equal employment opportunity and to treating people fairly and with respect and dignity.

Requirements

  • At least 1 year of work experience in a supervisory role.
  • At least 1 year of experience in a quality-related position.
  • High school diploma or equivalent.
  • Proficiency in English.
  • Computer skills, including basic Microsoft Excel proficiency and use of Outlook.
  • Proficiency in using various gauges and measuring devices.
  • Ability to lift or move 50 pounds.
  • Weekend overtime is mandatory.
  • Ability to travel to other locations in the area if needed.

Responsibilities

  • Establish and maintain relationships with customers and site personnel, and communicate with stakeholders at the site level.
  • Set up and supervise missions, staff missions, train and validate inspectors, and coordinate changes in missions.
  • Isolate, tag, and verify nonconforming material.
  • Conduct ongoing audits of the effectiveness of work being performed.
  • Perform visual, mechanical, and functional verifications to ensure compliance with quality standards and specifications.
  • Make independent judgments in subjective scenarios and work as an inspector when required.
  • Demonstrate commitment to reducing workplace accident risk and comply with applicable health and safety legislation, laws, and policies.
  • Ensure site personnel receive corporate communications.
  • Partner with Human Resources to resolve performance and attendance issues.
  • Act as a liaison between the Site Manager and inspectors.
  • Ensure inspector time is entered, monitored, and approved.
  • Create and maintain a 5S working environment.
  • Update daily entries in company and customer systems and portals.
  • Create and maintain customer and company reports.
  • Use company web portals to record required audits and documentation.
  • Troubleshoot process-flow issues, new criteria, and spikes or spills with suppliers and customers.
  • Create electronic work instructions and navigate company and customer websites and portals.
  • Perform other duties as assigned.
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