Sr. Services Analyst - IT

Constellation Energy Generation, LLC. • Chicago, IL

6h

About The Position

Performs and/or manages activities relating to planning, designing, building, and maintaining IT services, projects, portfolios, products and processes. Creates and assigns detailed tasks to subordinates. Has budget responsibility for a small project, sub-project or component. Expected to work under minimal supervision.

Requirements

• Bachelors degree in Computer Science or related discipline and typically 5 to 8 years experience in Information Technology or equivalent combination of education and work experience.
• Proficiency with data analysis in Microsoft Excel
• Experience leading small IT projects or sub-teams and knowledge of IT project management.
• Strong problem solving and analysis ability.
• Excellent communications skills (written and verbal)
• Ability to work with remote project teams

Nice To Haves

• Utilize understanding of customer's business needs to determine requirements
• Applies technical expertise to plan, design, build or support required products and processes
• Help other team members learn appropriate theories, practices and principles that relate to their skill set portfolio
• As assigned, manage working relationship with outsourcing partners
• 5+ years of Enterprise Content Management experience with the Documentum product suite.
• Knowledge of application deployment strategies using Azure Kubernetes Service
• Experience with Documentum API's
• US Citizen or Green Card Holder to comply with DOE 10CFR-Part 810 regulations.

Responsibilities

• Perform, manage and appropriately document work activities relating to IT service portfolios or products in support of our business partners.
• Lead IT activities required to manage service level agreements.
• Assist others in planning and prioritizing work and work schedule.
• Assist in creation of documentation for products and services.
• Use best practices to improve products and services provided to business unit partners, and monitor adherence within Team/Group to standards as defined within the Management Model.
• Maintain and enhance engagement with business and IT partners and other stakeholders.
• Establish positive team environment by proactively assisting and training less experienced personnel.
• Provide performance and development feedback as required.
• Maintain technical knowledge and business acumen within own discipline or function.

Benefits

• competitive compensation
• bonus program
• 401(k) with company match
• employee stock purchase program
• comprehensive medical, dental and vision benefits
• robust wellbeing programs
• disability and life insurance benefits
• paid time off for vacation, holidays, and sick days

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level