About The Position

Ondaro is seeking a Sr. Technical Consultant responsible for designing, implementing, and supporting ServiceNow solutions that address client business needs. This role combines strong technical expertise with consultative skills to translate requirements into effective solutions, while collaborating closely with clients and cross-functional teams. The position requires clear and proactive communication, strong problem-solving abilities, adaptability in dynamic environments, and a continuous learning mindset to drive successful digital transformation outcomes.

Requirements

  • Maintain proactive communication with clients and project teams
  • ServiceNow Discovery Administrator / Engineer
  • ServiceNow platform developer/admin
  • Must have experience with CMDB, ITOM, and Discovery
  • 5+ years of hands-on ServiceNow experience.
  • 7+ years of general business or IT experience.
  • Certified System Administrator.
  • 2+ CIS Certifications.
  • Applicants must be authorized to work for ANY employer in the U.S.
  • Unable to sponsor or take over sponsorship of an employment Visa at this time.

Nice To Haves

  • Degree in Information Technology, Business, or related field (preferred); or equivalent combination of education, training, and experience.
  • Experience with ITSM is preferred
  • ITAM experience is a plus / optional
  • Certified Application Developer (CAD) preferred.

Responsibilities

  • Evaluate, recommend, and implement customer requirements on the ServiceNow platform, adhering to best practices for configuration and development
  • Leverage your deep technical expertise to guide and implement the technical aspects of ServiceNow projects and solutions
  • Deliver end-to-end automated solutions that align with customer business objectives and facilitate platform integrations
  • Provide technical leadership and domain expertise to configure and develop the ServiceNow platform, aligning it with business processes and requirements.
  • Support requirements gathering workshops, offering technical guidance, and assisting in capturing necessary business, functional, and technical requirements

Benefits

  • Robust benefits package designed with your needs in mind.
  • Support your continued education and career development.
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