Sr. Service Technician, Seattle (2nd shift)

Lucid Motors • Seattle, WA

23h

About The Position

Lucid is seeking an experienced Sr. Service Technician with a proven background in diagnosing, maintaining, and repairing battery electric vehicles (BEVs). The technician will work as part of Lucid’s service team to provide customers with an exceptional experience, using technical expertise and problem-solving skills in a fast-paced environment. The role may also provide remote support to the mobile service team as needed.

Lucid offers access to online and instructor-led training, career check-in conversations with management, and a supportive environment that encourages advancement. The company describes its philosophy as people-centered and says employees are eligible for company shares. The work environment is described as clean, safe, and state-of-the-art.

Requirements

• At least 4 years of experience as a Service Technician or Diagnosis Technician.
• Required ASE certifications: A4, A5, A6, A7, A8, L3, and L4-ADAS.
• Prior experience diagnosing and repairing high-voltage systems, low-voltage systems, and electric vehicle powertrains.
• Experience in luxury automobile repair environments.
• Customer-facing experience with excellent written and verbal communication skills.
• Proficiency in Microsoft Office and ability to learn proprietary DMS software.
• Ability to communicate effectively, both verbally and in writing, with the Field Engineering Team regarding preliminary vehicle diagnoses.
• EPA 609 Certification.
• Willingness to complete Lucid-provided CPR training after hire.
• Valid driver’s license with no suspensions within the past year. Drivers under 21 must have held a driver’s license for at least 3 years and successfully complete Lucid Training upon hire.

Nice To Haves

• ASE Certified Master Technician.

Responsibilities

• Repair electro-mechanical issues and perform diagnostics.
• Train and assist Associate Service Technicians and Service Technicians with high-voltage systems, electric vehicle powertrains, and repair procedures.
• Maintain a high level of knowledge of high-voltage, low-voltage, and general electric vehicle systems.
• Problem-solve technical and process-flow issues.
• Serve as a subject matter expert in at least one or two major repair categories.
• Follow correct repair order documentation procedures, including the Three C's.
• Use the appropriate software suite to properly and completely document customer vehicle interactions.
• Communicate and collaborate effectively with service team members, including advisors and managers, and with customers.
• Demonstrate attention to detail and a focus on positive customer experiences.
• Work remotely and support the mobile service team as needed.
• Perform other duties as assigned.

Benefits

• Access to Lucid-developed training, including online and instructor-led curriculum.
• Career check-in conversations with management and a supportive environment that encourages advancement.
• Eligibility for company shares.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed