Sr. Secretary - SPARC Guilderland - FT Days

Trinity Health•Guilderland, NY

2d•$19 - $25

About The Position

The Sr. Secretary provides administrative support to Centralized Intake, Inpatient Rehab staff, cafeteria staff, Behavioral Health leadership, and others at the SPARC Guilderland location. This role serves as the front desk contact, greeting incoming patients, staff, and members of the public, managing incoming calls, and performing administrative tasks for Behavioral Health leadership. The position supports the development of centralized services and the ongoing administration of Behavioral Health program front desks.

Requirements

High school diploma.
A minimum of 1–3 years of experience performing secretarial and/or clerical duties in a medical office or hospital.
Excellent customer service skills.
Demonstrated organizational skills.
Word-processing, database, and spreadsheet skills.

Nice To Haves

Associate degree.

Responsibilities

Maintain accurate calendars for directors and managers.
Schedule meetings with internal and external hospital contacts.
Prepare correspondence, presentations, and reports accurately and on time.
Act as a liaison between administration and the department and internal and external individuals, vendors, healthcare organizations, and businesses.
Answer phone lines promptly and politely, identifying oneself and the department.
Schedule appointments accurately.
Deliver messages accurately and promptly.
Greet patients, physicians, visitors, and employees and assist with their needs as necessary.
Maintain positive working relationships with interdepartmental staff.
Assist with budget planning and monitor for discrepancies.
Obtain and accurately record data for quality and cost-saving initiatives.
Maintain and order non-technical supplies.
Maintain reports and files in an organized database system.
Handle requests for information promptly.
Perform other duties as required.