Sr Salesforce Business Analyst
About The Position
The Federal Home Loan Bank of Chicago (FHLBank Chicago) is seeking a Sr Salesforce Business Analyst to join their team. This role is crucial in organizing business requirements, documenting user stories, and supporting the Delivery team in evaluating and improving business processes against industry standards. The analyst will identify and gather requirements aligned with business goals and the Salesforce build, develop change management strategies, and collaborate with product owners to prepare development user stories. Creating process flow diagrams and interpreting data schema diagrams are also key responsibilities. FHLBank Chicago offers a collaborative, in-office operating model with remote work allowed up to 15% of the time.
Requirements
- Bachelor’s degree in Industrial Engineering Technology or related field
- 5 years of related experience
- 4 years of experience organizing and documenting business requirements, user stories and support Delivery team for Salesforce Multicloud platform
- 4 years of experience evaluating existing business processes for all the standard and custom objects in Salesforce against organizational standards and identifying improvement opportunities through structured analysis and stakeholder workshops
- 4 years of experience translating requirements into actionable user stories supporting Agile delivery for Salesforce multiple clouds
- 4 years of experience creating current-state and future-state process flow diagrams to depict operational improvements and system-driven workflow changes in Salesforce or any other SAAS platform
- Must live within normal commuting distance of worksite
Nice To Haves
- Remote work allowed 15% of time
Responsibilities
- Organize business requirements, document user stories, and support the Delivery team
- Evaluate business processes against industry standards, identify improvements, and facilitate actionable change
- Identify and gather requirements in alignment with business goals and Salesforce build
- Develop and implement change management strategies, ensuring smooth transitions during process improvements
- Collaborate with product owners and stakeholders to prepare development user stories
- Create process flow diagrams to depict current and future state improvements
- Interpret data schema diagrams to understand data relationships
Benefits
- Highly competitive compensation and bonus package
- Comprehensive benefits program
- Retirement program (401k and Pension)
- Medical, dental and vision insurance
- Lifestyle Spending Account
- Competitive PTO plan
- 11 paid holidays per year
- Work from home options
- Casual dress code
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What This Job Offers
Job Type
Full-time
Career Level
Senior
