Salesforce Business Analyst
About The Position
About Kyyba: Founded in 1998 and headquartered in Farmington Hills, MI, Kyyba has a global presence delivering high-quality resources and top-notch recruiting services, enabling businesses to effectively respond to organizational changes and technological advances. At Kyyba, the overall well-being of our employees and their families is important to us. We are proud of our work culture which embodies our core values; incorporating value, passion, excellence, empowerment, and happiness, creates a vibrant and productive atmosphere. We empower our employees with the resources, incentives, and flexibility that they need to support a healthy, balanced, and fulfilling career by providing many valuable benefits and a balanced compensation structure combined with career development.
Requirements
- Bachelor's degree in information systems, Business Administration, Public Administration, or related field
- 7+ years of experience as a Business Analyst, preferably in government or public sector IT
- Hands-on experience with Salesforce (configuration, reporting, workflows)
- Strong understanding of business process analysis and documentation
- Experience working in Agile or hybrid project environments
- Excellent communication skills, especially with non-technical stakeholders
Nice To Haves
- Salesforce certifications (e.g., Administrator, Business Analyst)
- Experience with government systems, public sector data, or transportation-related services
- Familiarity with tools such as: ADO Jira
- Knowledge of integrations (APIs, middleware) and data governance practices
- Experience supporting accessibility compliance and public-facing applications
Responsibilities
- Hands-on experience with Salesforce (configuration, reporting, workflows)
- Strong understanding of business process analysis and documentation
- Experience working in Agile or hybrid project environments
- Excellent communication skills, especially with non-technical stakeholders
- Experience with government systems, public sector data, or transportation-related services
- Familiarity with tools such as: ADO Jira
- Knowledge of integrations (APIs, middleware) and data governance practices
- Experience supporting accessibility compliance and public-facing applications
Benefits
- Medical, dental, vision
- 401k
- Term life
- Voluntary life and disability insurance
- Optional Pre-paid legal plan
- Optional Identity theft plan
- Optional Medical and dependent FSA
- Work-visa sponsorship
- Opportunity for advancement
- Long-term assignment with opportunity for hire by client
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What This Job Offers
Job Type
Full-time
Career Level
Senior
