Sr Salesforce Business Analyst
About The Position
The Federal Home Loan Bank of Chicago (FHLBank Chicago) partners with its members in Illinois and Wisconsin to provide them competitively priced funding, a reasonable return on their investment in the Bank, and support for their community investment activities. FHLBank Chicago is one of 11 Federal Home Loan Banks created by Congress in 1932 as a government-sponsored enterprise to support mortgage lending and community investment. It is member-owned and member-focused, with members including banks, credit unions, insurance companies, and CDFIs (Community Development Financial Institutions). At FHLBank Chicago, employees are prioritized, offering a highly competitive compensation and bonus package, and access to a comprehensive benefits program. The bank fosters a collaborative, in-office operating model with a focus on employee well-being, community involvement, and professional development.
Requirements
- Bachelor’s degree in Industrial Engineering Technology or related field
- 5 years of related experience
- 4 years of experience organizing and documenting business requirements, user stories and support Delivery team for Salesforce Multicloud platform
- 4 years of experience evaluating existing business processes for all the standard and custom objects in Salesforce against organizational standards and identifying improvement opportunities through structured analysis and stakeholder workshops
- 4 years of experience translating requirements into actionable user stories supporting Agile delivery for Salesforce multiple clouds
- 4 years of experience creating current-state and future-state process flow diagrams to depict operational improvements and system-driven workflow changes in Salesforce or any other SAAS platform
- Must live within normal commuting distance of worksite
Nice To Haves
- Remote work allowed 15% of time
Responsibilities
- Organize business requirements, document user stories, and support the Delivery team
- Evaluate business processes against industry standards, identify improvements, and facilitate actionable change
- Identify and gather requirements in alignment with business goals and Salesforce build
- Develop and implement change management strategies, ensuring smooth transitions during process improvements
- Collaborate with product owners and stakeholders to prepare development user stories
- Create process flow diagrams to depict current and future state improvements
- Interpret data schema diagrams to understand data relationships
Benefits
- Highly competitive compensation and bonus package
- Comprehensive benefits program
- Retirement program (401k and Pension)
- Medical, dental and vision insurance
- Lifestyle Spending Account
- Competitive PTO plan
- 11 paid holidays per year
- Work from home options
- Casual dress code
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What This Job Offers
Job Type
Full-time
Career Level
Senior
