Sr. Release Engineer & Administration Manager (Salesforce)

Hyundai Capital America • Plano, TX

1d • Hybrid

About The Position

The Sr. Release Engineer & Administration Manager (Salesforce) is responsible for owning the end-to-end Salesforce release lifecycle and core platform administration. This role serves as a technical expert and execution leader, ensuring reliable deployments, platform stability, and strong governance across a complex Salesforce ecosystem.

Requirements

• Minimum 8 years progressive IT experience with 5+ years’ experience with the Salesforce platform and supporting enterprise-scale Salesforce implementations with multiple stakeholders.
• Experience with Copado DevOps tool in an enterprise environment.
• Bachelor’s degree in Information Systems, Computer Science, Engineering or related discipline.
• Proven experience managing Salesforce releases using Copado DevOps tool across multiple teams and orgs.
• Strong knowledge of: Salesforce metadata and deployment dependencies; Copado pipelines, user stories, and quality gates; CI/CD concepts and release governance
• Strong ability to analyze system requirements and design effective data solutions.
• Strong troubleshooting skills with the ability to resolve complex release issues.
• Exceptional attention to detail and quality.
• Ability to work autonomously and in a team environment.
• Excellent communication skills, with the ability to influence without authority.
• Excellent interpersonal skills to successfully collaborate with cross functional departments.
• Strong orientation toward results coupled with reputation for integrity, creativity and good judgment.
• Must have the ability to challenge, when appropriate, existing practices.
• Strong background in Agile delivery and enterprise governance.

Nice To Haves

• Salesforce + Copado certification is a plus

Responsibilities

• Manage DevOps across multiple Salesforce orgs including: Pipelines, environments, and promotion paths; User stories, commits, and deployment artifacts; Automated validations, test level enforcement, and rollback strategies
• Define and enforce branching and deployment strategies aligned with DevOps best practices.
• Manage release cycles, including planned releases, hotfixes, emergency fixes, and freeze windows.
• Ensure all deployments meet quality gates (test coverage, static code analysis, approvals).
• Troubleshoot Copado deployment failures, conflicts, and metadata issues.
• Partner with Copado support and Salesforce teams for upgrades, enhancements, and best practices.
• Act as a senior technical advisor to Product, Development, QA, and Business teams on release feasibility and platform constraints.
• Participate in design and planning discussions to influence solutions that align with release strategy and platform best practices.
• Lead Salesforce administrative operations, including: User provisioning, roles, profiles, permission sets; Security controls, MFA, login IP relaxations; Audit logging, monitoring, and compliance support
• Perform advanced Salesforce administration across applicable clouds (e.g., Sales Cloud, Service Cloud, Experience Cloud, Industry Clouds).
• Design and maintain scalable configurations including objects, fields, automation, validation rules, flows, and security controls.
• Coordinate Salesforce seasonal releases and mandatory platform updates.
• Ensure compliance with enterprise security, audit, and data protection requirements.
• Own operational runbooks and incident response for Salesforce production issues.
• Support audits and internal controls by ensuring changes align with governance, security, and compliance requirements.
• Own Salesforce environment strategy (Dev, SIT, UAT, Pre‑Prod, Prod).
• Govern sandbox creation, refresh schedules, and data seeding strategies.
• Manage forward and backward promotions using Copado while keeping multi orgs in sync.
• Oversee production deployment users, access provisioning, and segregation of duties.
• Ensure platform changes are deployed with minimal disruption and clear communication to stakeholders.
• Identify opportunities to improve release efficiency, automation, and reliability.
• Evaluate and recommend Salesforce DevOps tools, processes, and best practices.
• Establish and track operational metrics such as deployment success, defect escapes, and rollback frequency.
• Stay current on Salesforce seasonal releases, DevOps advancements, and platform changes.

Benefits

• Medical, dental, and vision plans with no-cost and low-cost options
• Annual employer HSA contribution
• 401(k) matching and immediate vesting
• Vehicle purchase and lease discounts, plus monthly vehicle allowances by job level: Associate / Sr. Associate: $350, Manager / Sr. Manager: $600, Director: $800, Executive Director: $900, VP or Above: $1,000
• 100%25 employer-paid life and disability insurance
• No-cost health and wellbeing programs, including a gym benefit
• Six weeks of paid parental leave
• Paid Volunteer Time Off, plus a company donation to a charity of your choice

What This Job Offers

• Job Type: Full-time
• Career Level: Manager