Sr RCM Director - Behavioral Healthcare (SUD & MH)
About The Position
Banyan Treatment Centers is seeking a Senior Director of Revenue Cycle Management to lead enterprise revenue cycle operations across its national behavioral healthcare platform. This is a high-impact leadership opportunity within a rapidly growing, PE-backed healthcare organization. Banyan operates with a fully integrated behavioral health model and recognizes that successful revenue cycle performance requires close alignment between clinical operations, utilization management, compliance, and finance. As Senior Director of Revenue Cycle Management, you will lead enterprise revenue cycle operations across a national behavioral healthcare platform spanning SUD, mental health, and telehealth services. You will work closely with the VP and Associate VP of Revenue Cycle Management while partnering with Executive Leadership, including the CEO, CFO, Clinical Operations, Compliance, and Finance. You will operate within an established revenue cycle infrastructure supported by a committed executive team and continued investment in operational scalability. You will influence reimbursement strategy across multiple states, payer types, and levels of care in complex behavioral health markets. You will drive enterprise financial performance through denial reduction, authorization optimization, AR improvement, and revenue integrity initiatives. You will strengthen scalable systems, workflows, and accountability structures that support organizational growth and operational discipline. You will play a key leadership role in aligning clinical operations, utilization management, compliance, and finance to ensure reimbursement integrity and operational effectiveness. You will contribute directly to enterprise-wide decision-making impacting financial performance, payer strategy, and organizational growth.
Requirements
- 8+ years of progressive revenue cycle leadership experience within behavioral health, substance use disorder treatment, mental health, or addiction services organizations
- Demonstrated success leading RCM operations in multi-site and/or multi-state behavioral healthcare environments
- Deep expertise across behavioral health revenue cycle functions, including authorization management, utilization review alignment, denials management, billing, collections, and reimbursement optimization
- Strong working knowledge of behavioral health payer operations, Medicaid managed care, commercial reimbursement, out-of-network billing, and telehealth reimbursement models
- Experience partnering cross-functionally with Finance, Clinical Operations, Compliance, and Executive Leadership
- Proven ability to improve KPIs tied to collections, denials, AR performance, and revenue integrity
- Experience leading large, multi-functional RCM teams in fast-paced, high-growth healthcare environments
- Strong analytical and operational problem-solving skills with ability to translate data into action
- Bachelor’s degree in Healthcare Administration, Business, Finance, or related field preferred; equivalent experience considered
Nice To Haves
- Experience within PE-backed, acquisition-driven, or rapidly scaling behavioral healthcare organizations
- Experience supporting national or regional behavioral health platforms across multiple levels of care
- Familiarity with behavioral health EMR and RCM platforms such as Kipu, CMD, Salesforce, Power BI, Ritten, and Inbox Health
- Experience supporting telehealth and hybrid behavioral healthcare delivery models
- Track record of leading revenue cycle transformation, workflow redesign, or automation initiatives
Responsibilities
- Lead enterprise revenue cycle operations across multiple behavioral health and SUD programs, including residential, PHP, IOP, outpatient, MAT, psychiatry, and telehealth services
- Oversee core RCM functions including benefits verification, authorization management, utilization review alignment, billing, coding, denials management, AR follow-up, payment posting, and medical records coordination
- Drive enterprise reimbursement performance through denial reduction, authorization optimization, AR improvement, clean claim performance, and revenue leakage mitigation initiatives
- Lead operational improvement across front-end, mid-cycle, and back-end revenue cycle workflows to improve efficiency, accountability, and scalability
- Partner closely with Clinical Operations, Utilization Management, Compliance, and Finance to strengthen documentation integrity, medical necessity support, payer compliance, and reimbursement outcomes
- Analyze payer trends, denials, and reimbursement performance to identify root causes, implement corrective actions, and improve financial outcomes across the organization
- Establish KPI-driven accountability through reporting, analytics, forecasting, and performance management across revenue cycle operations
- Collaborate with executive leadership on operational strategy, reimbursement performance, organizational growth initiatives, and revenue cycle optimization
- Evaluate and enhance revenue cycle technologies, automation, reporting capabilities, and workflows to support scalability and performance
- Lead, mentor, and develop managers and team leads across onshore and offshore teams while fostering accountability, consistency, and operational excellence
- Ensure compliance with all federal, state, payer, and accreditation requirements, including HIPAA, Joint Commission, and behavioral health reimbursement regulations
Benefits
- Access to high-quality, compassionate care
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
Associate degree
