Sr RCM Director - Behavioral Healthcare (SUD & MH)
Banyan Treatment Centers•Pompano Beach, FL
•Onsite
About The Position
Banyan Treatment Centers is seeking a Senior Director of Revenue Cycle Management to lead enterprise revenue cycle operations across its national behavioral healthcare platform. This is a high-impact leadership opportunity within a rapidly growing, PE-backed healthcare organization. Banyan operates with a fully integrated behavioral health model and recognizes that successful revenue cycle performance requires close alignment between clinical operations, utilization management, compliance, and finance.
Requirements
- 8+ years of progressive revenue cycle leadership experience within behavioral health, substance use disorder treatment, mental health, or addiction services organizations
- Demonstrated success leading RCM operations in multi-site and/or multi-state behavioral healthcare environments
- Deep expertise across behavioral health revenue cycle functions, including authorization management, utilization review alignment, denials management, billing, collections, and reimbursement optimization
- Strong working knowledge of behavioral health payer operations, Medicaid managed care, commercial reimbursement, out-of-network billing, and telehealth reimbursement models
- Experience partnering cross-functionally with Finance, Clinical Operations, Compliance, and Executive Leadership
- Proven ability to improve KPIs tied to collections, denials, AR performance, and revenue integrity
- Experience leading large, multi-functional RCM teams in fast-paced, high-growth healthcare environments
- Strong analytical and operational problem-solving skills with ability to translate data into action
- Bachelor’s degree in Healthcare Administration, Business, Finance, or related field preferred; equivalent experience considered
Nice To Haves
- Experience within PE-backed, acquisition-driven, or rapidly scaling behavioral healthcare organizations
- Experience supporting national or regional behavioral health platforms across multiple levels of care
- Familiarity with behavioral health EMR and RCM platforms such as Kipu, CMD, Salesforce, Power BI, Ritten, and Inbox Health
- Experience supporting telehealth and hybrid behavioral healthcare delivery models
- Track record of leading revenue cycle transformation, workflow redesign, or automation initiatives
Responsibilities
- Lead enterprise revenue cycle operations across multiple behavioral health and SUD programs, including residential, PHP, IOP, outpatient, MAT, psychiatry, and telehealth services
- Oversee core RCM functions including benefits verification, authorization management, utilization review alignment, billing, coding, denials management, AR follow-up, payment posting, and medical records coordination
- Drive enterprise reimbursement performance through denial reduction, authorization optimization, AR improvement, clean claim performance, and revenue leakage mitigation initiatives
- Lead operational improvement across front-end, mid-cycle, and back-end revenue cycle workflows to improve efficiency, accountability, and scalability
- Partner closely with Clinical Operations, Utilization Management, Compliance, and Finance to strengthen documentation integrity, medical necessity support, payer compliance, and reimbursement outcomes
- Analyze payer trends, denials, and reimbursement performance to identify root causes, implement corrective actions, and improve financial outcomes across the organization
- Establish KPI-driven accountability through reporting, analytics, forecasting, and performance management across revenue cycle operations
- Collaborate with executive leadership on operational strategy, reimbursement performance, organizational growth initiatives, and revenue cycle optimization
- Evaluate and enhance revenue cycle technologies, automation, reporting capabilities, and workflows to support scalability and performance
- Lead, mentor, and develop managers and team leads across onshore and offshore teams while fostering accountability, consistency, and operational excellence
- Ensure compliance with all federal, state, payer, and accreditation requirements, including HIPAA, Joint Commission, and behavioral health reimbursement regulations
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What This Job Offers
Job Type
Full-time
Career Level
Senior
