Sr. Qualitative Strategist

Chadwick Martin Bailey•Boston, MA

9d•Remote

About The Position

The Sr. Qualitative Strategist drives qualitative excellence by fostering strong client relationships, overseeing project and program scoping, and leading projects through execution. This role exemplifies CMB’s best practices & values, fosters innovation, empowers teams, and collaborates in ongoing initiatives across the business. This role reports to the VP of Qualitative Insights and Strategy, collaborating remotely and supports successful client-project delivery across the company. This person will be innovative and excited about leveraging new technology. All CMBers are presented with many opportunities to continue growing professionally and interacting with team members and clients.

Requirements

Minimum of a bachelor’s degree in Communications, Journalism, Market-Research, Anthropology, Behavioral Psychology or related field
Understanding of qualitative market research methods
Minimum of 10 years' work experience in market research
Minimum 7 years of professional market research experience or demonstrated success as a Qualitative Consultant at CMB
Excellent analytical skills and the ability to synthesize findings from disparate sources
Excellent at establishing and managing relationships with clients, vendors and coworkers
Ability to work in a fast-paced environment to meet deadlines with limited supervision
Is detail-oriented and can work on multiple projects at a time
Skilled in Microsoft Office software environment
Sense of humor and self-aware

Nice To Haves

Innovative and excited about leveraging new technology
People say you excel in understanding human behavior and how emotions & values drive decisions for clients.
You are happy overseeing project teams and upleveling work with your strategic prowess.
You have an exceptional ability in making sense of complex insights, creative reporting, and activating insights.
You are passionate about being a part of the project work and rolling up your sleeves when an opportunity arises.
Clients feel comfortable when you enter the room because of your strong relationship building skills.
You’ve worked hard to get to where you are, and now you’re looking to join a team where you will get to be strategic and consultative.
You are interested in continuing to grow in a role where you continue to remain hands-on in project leadership.
Account leads looks forward to partnering with you and leveraging your qualitative expertise and support in proposals and scoping complex projects and clients are excited to have you on their projects.
You enjoy exploring new technology, helping clients to understand how to activate on their insights

Responsibilities

Adhere to CMB’s defined approaches, processes, and best practices
Contribute to CMB's culture of innovation and thought leadership
Take advantage of training and development opportunities
Contribute to a team and/or committee for ongoing CMB initiatives
Follow CMB- and client-specific Information Security Policies
Ensure end-to-end department/client/project delivery in alignment with Sales & Account Management leading to high client satisfaction with project deliverables
Participate in peer reviews in a timely manner
Establishes and nurtures consultative relationships with existing clients, vendors, moderators, peers, senior staff, and other teams
Demonstrates confidence in client interactions and communications
Owns discussion guide writing, moderating interviews, analysis, and reporting
Leads analysis of results and develops engaging, insightful, creative, and customized deliverables and presents to the client
Oversees creation of the screener and recruiting management as needed
Effectively communicates with other project team members and external resources
Anticipates and identifies project problems and finds solutions independently
Presents a CMB University case study annually
Write proposals for stand-alone projects and contribute to proposals that have qualitative element (e.g., content, methodology, pricing)
Partner with assigned Practice Leader/Account Director to meet established goals (e.g., sales, client satisfaction, client/product/project profitability, team efficiency, talent mentorship)
Partner with Practice Leader/Account Director & Business Development to meet sales goals for both new and existing clients, as assigned
Partner with Practice Leaders, Account Owners, Qualitative and Client Services team members to grow, nurture, and develop key client accounts through relationship building and thought leadership/oversight on qualitative research project execution
Partner with Qualitative Operations to ensure the research deliverables meet client needs and CMB profitability targets
Vet and manage external contract moderators, domestic and international
Actively manage the external contract moderators by continuously measuring and discussing performance, providing mentoring and coaching feedback, and creating development opportunities for team members
Stays abreast of industry trends, seeks out and brings new techniques and willing to apply them to projects as appropriate
Partners with the Product Development & Innovation team to support their lead on Qualitative operationalization of new tech tools
Other duties as assigned