Sr. Property Claims Adjuster

Mutual of Enumclaw Insurance • Mt, MT

2d • Onsite

About The Position

Mutual of Enumclaw is a community-rooted insurer founded in 1898 that serves individuals, families, farms, and businesses through local independent agents across the West. The Sr. Property Claims Adjuster reports to a Property Claims Supervisor and determines coverage, investigates, evaluates, negotiates, and resolves moderately complex property insurance claims.

This is a field role for candidates located in Montana. The adjuster handles personal, farm, and commercial property claims in the state, working with policyholders, agents, contractors, independent adjusters, and other vendors and partners to reach accurate, timely resolutions. Candidates must work during core Pacific Standard Time business hours and have high-speed internet. The role may require after-hours availability.

Requirements

• 5–7 years of insurance property field claims adjusting experience.
• Knowledge of insurance policies and regulatory environments.
• Demonstrated history of highly inquisitive claims investigations.
• Proficiency with Microsoft Office products and claims-related software, including Xactimate and XactAnalysis.
• Ability to independently create accurate reconstruction and rebuilding estimates and obtain stakeholder agreement on repair costs and timelines.
• Strong written and verbal communication skills, including conflict resolution and problem-solving.
• Resilience and adaptability in a demanding and changing environment.
• Ability to work during core Pacific Standard Time business hours.
• Must be located in Montana and have high-speed internet; an internet speed test is required.
• Ability to climb ladders, negotiate steep stairs and roofs, lift 25 pounds, drive long distances, and sit for prolonged periods while working at a desk and on a computer, including video conferencing.

Nice To Haves

• Bachelor’s degree or equivalent business or industry experience.
• Insurance industry designation(s) or certification(s).

Responsibilities

• Provide ethical, responsive, personal, and efficient claims service.
• Apply a strategic approach to adjusting personal, farm, and commercial property claims in Montana.
• Work with policyholders, agents, contractors, independent adjusters, and other vendors and partners to facilitate accurate and prompt claim resolution.
• Manage workload effectively while maintaining claims quality and timely customer service.
• Recognize and refer claims with subrogation or fraud potential.
• Conduct field or desk investigations and inspect damaged property.
• Direct service providers in investigations and inspections, emphasizing completion of fieldwork and structural claim resolution while on-site or virtually.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed