About The Position

A growing and respected store fixture, millwork, and casework manufacturer is seeking a seasoned Senior Project / Account Manager to join their organization. The Senior Project Manager / Account Manager will be responsible for overseeing all aspects of project delivery, from RFQ through delivery to the client. The ideal candidate must be a highly motivated, detail-oriented self-starter with a strong drive to succeed and the ability to multitask in a fast-paced environment. This role involves communicating with clients on a daily and ongoing basis, verifying purchase orders and release orders, managing inventories, maintaining ship schedules, and occasionally visiting the client's headquarters and/or key retail shops. The position also requires working with in-house support departments and vendors, including engineering, purchasing, manufacturing, shipping, and accounting, and managing projects from inception through completion, taking full ownership of an account.

Requirements

  • Microsoft Office, Microsoft Windows, with the confidence to learn and work with a manufacturing computer system.
  • Senior-level experience in woodworking is desired with salary commensurate with experience.
  • A demonstrated history of maintaining strong client relationships.
  • Manufacturing exposure and a general ability to read drawings.
  • Must be able to commute to the work location on a daily basis.
  • Strong business acumen with an eye for profitability.

Responsibilities

  • Managing the project schedule end-to-end.
  • Providing takeoffs of client/architect project drawings.
  • Ensuring the accuracy and completeness of project definition.
  • Maintaining all project documentation as prescribed by the company's business processes and procedures.
  • Communicating effectively with all participating project constituents in a clear, timely, and organized manner.
  • Monitoring vendors and installation contractors to ensure project quality, accuracy, and timely completion.
  • Accurately capturing and reviewing the scope of work for each project and initiating change orders as necessary.
  • Working closely with operations and procurement personnel to ensure adherence to company gross profit margin goals.
  • Establishing clear, realistic expectations with the client and managing these expectations throughout the project cycle.
  • Serving as the primary daily interface among the client, company, supply chain partners, and delivery and installation contractors.
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