Sr Program Manager, North America Stores (NAS) PXT
About The Position
The North America Stores (NAS) People eXperience and Technology (PXT) team partners with NAS senior leaders, Stores and Corporate PXT centers-of-excellence to drive talent, organization and culture initiatives that affect every Amazonian's experience. We work backwards from the needs of global employees to create outcomes that help our people learn, grow, and succeed in their career journey. NAS PXT provides comprehensive HR services to over 12,000 employees globally. This Sr Program Manager is responsible for supporting the strategy and planning for our program and initiative operations for our NAS PXT enterprise reporting, NAS Tech talent programs/processes and Canada PXT POC programs. The role requires heavy collaboration with PXT Corp and WWAS COEs, NAS HRBPs and Tech / Canada business leaders. This position is responsible for the following strategic focus areas: - Driving strategically important initiatives with leaders in NA Stores Tech and Canada product category operations. - Partnering with technology HRBPs and leaders to build repeatable and predictable talent processes (promotions, talent reviews and business reviews. - Designing enterprise NAS PXT reporting and review mechanisms to maximize stakeholder awareness. - Writing documents for leadership reviews and providing visibility on program status across stakeholders. - Running NAS PXT team mechanisms, operating plan and rhythm of the business. The ideal candidate will have experience in a fast-paced, dynamic organization, able to easily toggle between tactical and strategic workloads, write effective narratives (xBR, Program/Initiative docs), and have a proven track record of delivery/execution with limited guidance. Collaboration, leading through influence, and comfort with ambiguity will be key to success in this role.
Requirements
- 5+ years of program or project management experience
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Experience using data and metrics to determine and drive improvements
Nice To Haves
- 2+ years of driving process improvements experience
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
- Knowledge of general AI tools
- Experience designing, implementing, and scaling upskilling, apprenticeship, or workforce development programs across large-scale operations or corporate environments, including forecasting workforce needs and leveraging analytics to drive program decisions
Responsibilities
- NAS PXT operations (20%): xBR coordination, Opex/restructuring POC, Roster / Op Plan administration
- NAS Tech Talent Programs (40%): L6-L8 promotion & talent reviews, NAS Tech LT PXT QBR planning, Tech talent trend reporting
- Canada PXT POC and business programs (40%): Canada xBR / trend reporting, EVP, PR and employee events, Drive mgr/emp exp programs
Benefits
- health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
- 401(k) matching
- paid time off
- parental leave
- sign-on payments
- restricted stock units (RSUs)
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What This Job Offers
Job Type
Full-time
Career Level
Senior
