Sr. Program Manager I - FinOps

Uber Freight•Chicago, IL
•$89,550 - $100,000•Hybrid

About The Position

Uber Freight is seeking an experienced Senior Program Manager I to join its Financial Operations (FinOps) team. The role oversees the planning, execution, and closing of financial projects, ensuring they align with organizational goals and meet high-quality standards. The position applies financial-services knowledge, project management, data analysis, and process optimization to deliver highly visible projects and programs. The role develops project plans and roadmaps, partners with stakeholders to establish goals and success criteria, analyzes data and metrics, and builds reports and dashboards to support process improvement and automation. It leads project execution and monitoring, manages budgets, resources, and timelines, identifies and addresses risks, and communicates progress and recommendations to stakeholders. The role also supports process documentation and user training as needed, considers relevant financial regulations and compliance requirements, and conducts quality reviews at key milestones.

Requirements

  • Bachelor's degree.
  • At least 3 years of program management experience.
  • Strong understanding of process optimization and continuous improvement methodologies.
  • SQL proficiency and advanced Excel and data management skills.
  • Advanced knowledge and experience with Tableau and/or Power BI.

Nice To Haves

  • Experience in the freight, logistics, or financial services sector.
  • At least 3 years of experience building queries, reports, dashboards, and data analytics.
  • PMP certification.
  • Experience with process mapping, Kaizen, and continuous improvement tools and methodologies.
  • Experience with Jira, Smartsheet, or other project management tools.
  • Experience implementing AI solutions and increasing automation.

Responsibilities

  • Develop project plans outlining scope, objectives, timelines, and resource requirements to support business priorities.
  • Collaborate with stakeholders to define project goals, deliverables, and success criteria.
  • Generate insights to inform roadmap planning and partner cross-functionally to identify opportunities.
  • Analyze data to inform project planning and monitor initiative progress; use metrics and reports to ensure alignment with business metrics.
  • Develop dashboards, reports, and analyses to drive process improvements and automation for operations functions.
  • Identify dependencies between cross-functional partners and financial operations to improve processes, increase automation, and establish governance for processes affecting financial metrics.
  • Lead project execution and ensure adherence to project plans and timelines.
  • Develop project success criteria and report on progress and metrics, promptly identifying and addressing potential risks and issues.
  • Manage project budgets, resources, and timelines.
  • Collaborate with functional users to document process changes and train relevant users when needed.
  • Apply financial-services knowledge to guide project teams and inform decisions.
  • Understand financial regulations and compliance requirements relevant to project deliverables.
  • Maintain transparent and effective communication with internal and external stakeholders at all organizational levels.
  • Provide regular project updates, highlighting achievements, challenges, and recommended actions.
  • Implement quality assurance processes to ensure deliverables meet industry standards.
  • Conduct project reviews and assessments at key milestones.

Benefits

  • Company-sponsored health plan
  • Dental benefits
  • Vision benefits
  • 401(k) match
  • Financial wellness benefits
  • Mental wellness benefits
  • Parental leave
  • Short- and long-term disability coverage
  • Life insurance
  • Potential performance or sales incentive bonus program
  • Potential participation in Uber Freight equity awards
  • Other compensation depending on the role
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