IT Program Manager, FinOps Lead
About The Position
The IT Program Manager, FinOps Lead supports Infrastructure & Operations within Schwab Technology Infrastructure Services. The role connects financial, workforce, vendor, and technology insights to help leaders make informed decisions about investments and operational priorities. It collaborates with engineering, finance, procurement, vendors, and leadership to improve transparency into technology spend, capital funding, workforce capacity, and strategic initiatives. The role translates complex data into actionable recommendations, optimizes vendor and contract portfolios, and strengthens resource planning and reporting to help leaders evaluate trade-offs and maximize technology investments. The position is highly visible and requires analytical thinking, sound judgment, strategic perspective, and the ability to build consensus and influence across teams. It is intended to be performed on site in the specified location(s).
Requirements
- 8+ years of Infrastructure Financial Operations Management experience.
- Experience analyzing complex financial, operational, and workforce data and translating findings into actionable business recommendations.
- Strong knowledge of budgeting, forecasting, capital planning, expense management, and financial analysis in a large enterprise environment.
- Experience managing technology vendor relationships, contract renewals, license utilization, forecasts, and spend optimization.
- Ability to build dashboards, reporting, and executive-level presentations that turn complex information into clear insights.
- Strong analytical thinking and problem-solving skills, including identifying trends, reconciling data across systems, challenging assumptions, and recommending improvements.
- Success collaborating with technology, finance, procurement, and business stakeholders and influencing decisions without direct authority.
- Proficiency with data analysis and reporting tools such as Microsoft Excel, Power BI, Tableau, Apptio, or comparable platforms.
- Excellent written and verbal communication skills, including explaining complex technology and financial concepts to diverse audiences.
- Ability to independently manage competing priorities and drive results in a fast-paced, highly matrixed environment.
- Currently authorized to work in the United States on a full-time basis without employer sponsorship.
Nice To Haves
- Experience supporting enterprise technology, cloud operations, technology infrastructure, or Technology Business Management functions in a large, complex organization.
- Familiarity with FinOps practices, cloud financial management, consumption-based services, and technology value optimization.
- Experience supporting strategic technology vendors and large-scale software, infrastructure, cloud, or managed-services agreements.
- Knowledge of workforce planning, demand management, resource forecasting, and capacity planning.
- Experience with Apptio, ServiceNow Financial Management, or similar technology cost-transparency platforms.
- Understanding of capital planning, capitalization methodologies, technology investment governance, business case development, and portfolio planning.
- Professional certification in FinOps, Technology Business Management, Project Management (PMP), Business Analysis (CBAP), Finance, Accounting, or a related discipline.
- Ability to connect financial, operational, workforce, and technology data to help leaders evaluate trade-offs and prioritize investments.
Responsibilities
- Analyze operating expenses, capital funding, labor costs, and technology spend to provide actionable insights that support strategic decision-making across Infrastructure & Operations.
- Manage and optimize vendor and contract portfolios by monitoring contract utilization, validating forecasts, supporting renewal negotiations, identifying cost optimization opportunities, and ensuring technology investments deliver expected business value.
- Lead workforce and resource planning activities, including maintaining labor rosters, validating organizational and cost center alignment, tracking open positions, and providing reporting to support staffing and capacity decisions.
- Partner with engineering, finance, procurement, and leadership teams to develop dashboards, reporting, and business analyses that improve visibility into technology costs, initiative funding, and operational performance.
- Build stakeholder relationships and establish clear roles, responsibilities, priorities, and expectations.
- Identify, track, and manage risks, issues, and action items; escalate concerns and remove barriers as needed.
- Prepare leadership presentations and reporting that communicate status, priorities, and key considerations.
- Ensure the organization follows corporate standards, governance controls, and Legal, Compliance, and Vendor Management requirements.
- Apply technical and business knowledge to assess needs, evaluate impacts, resolve issues, build consensus, and recommend solutions.
Benefits
- Bonus or incentive opportunities in addition to the salary range.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
