Sr. Program Manager, Commercial

Iterative Health•Cambridge, NY

About The Position

Iterative Health is a healthcare technology and services company powering the acceleration of clinical research to transform patient outcomes. The Iterative Health Site Network is a premier network of 70+ clinical research sites across US and Europe accelerating the path to market for gastrointestinal (GI) and hepatology novel therapies. Our focus is on driving the success and growth of our partner sites by empowering them with tech-enabled services. By combining deep expertise in clinical trials with cutting-edge AI, we empower research teams and study sponsors to expand and expedite access to novel therapeutics for patients in need. About the Role We are seeking a Senior Commercial Program Manager to drive operational excellence across the Commercial organization. This role will focus on building scalable processes, improving cross-functional workflows, and ensuring consistent operating rhythms that enable the business to execute effectively against revenue goals. The ideal candidate combines strong analytical thinking with pragmatic execution skills. They are highly organized, comfortable working across multiple stakeholders, and skilled at translating business priorities into structured processes, clear metrics, and efficient workflows to increase speed, predictability, and efficiency. This individual will work closely with commercial leadership to run our operating cadences, eliminate friction across cross-functional workflows, and build the infrastructure that lets the business scale.

Requirements

6–10 years of experience in program management, business operations, strategy & operations, or commercial operations
Demonstrated experience improving business processes and operational workflows
Strong organizational skills and attention to detail
Experience working with leadership teams to drive execution against strategic priorities
Strong analytical skills and comfort working with metrics and dashboards
Excellent communication skills, including ability to synthesize complex topics clearly
Ability to influence without authority across multiple stakeholders
Experience supporting structured operating cadences

Nice To Haves

Experience supporting Sales, Marketing, or Customer Success organizations
Familiarity with CRM and analytics tools (e.g., Salesforce, HubSpot, Looker)
Experience working in high-growth or scaling organizations

Responsibilities

Evaluate existing commercial workflows and identify opportunities to streamline processes and reduce friction in partnership with the Commercial team
Design and implement scalable processes that improve efficiency
Standardize documentation, handoffs, and communication channels to improve cross-functional alignment
Reduce manual work and improve repeatability of core commercial processes
Partner with Analytics to define and maintain key commercial metrics
Analyze performance trends to identify opportunities for improvement
Ensure leadership has clear visibility into pipeline health, performance against goals, and operational risks
Translate data into actionable insights that support decision-making
Drive alignment across Commercial and Operations teams
Support execution of key commercial initiatives and strategic priorities
Ensure dependencies are clearly identified and managed
Help teams stay organized and focused on delivering outcomes
Identify structural issues that slow execution or create ambiguity
Proactively propose solutions that improve clarity, accountability, and speed
Build frameworks that scale with company growth
Serve as a thought partner to commercial leadership on operational improvements
Support the execution of cadences across the Commercial organization, including leadership meetings, quarterly planning, and goal tracking
Ensure agendas, priorities, and action items are clearly defined and followed through
Identify opportunities to improve meeting effectiveness and decision-making clarity
Help leadership maintain focus on highest-impact initiatives