Sr. Program Coordinator

University of Miami•Miami, FL
•Onsite

About The Position

The University of Miami/UHealth Department Medical Student Education has an exciting opportunity for a full-time Sr. Program Coordinator to work in Miami, FL. The Sr. Program Coordinator provides administrative support to faculty and acts as a liaison between faculty, students, and other Universities. This position assists in the development, monitoring, and reporting of departmental budgets.

Requirements

  • High school diploma or equivalent
  • Minimum 3 years of relevant experience
  • Skill in completing assignments accurately and with attention to detail.
  • Ability to analyze, organize, and prioritize work under pressure while meeting deadlines.
  • Ability to process and handle confidential information with discretion.
  • Ability to work evenings, nights, and weekends as necessary.
  • Commitment to the University’s core values.
  • Ability to work independently and/or in a collaborative environment.
  • Proficiency in computer software (i.e. Microsoft Office).
  • Any appropriate combination of relevant education, experience and/or certifications may be considered.

Responsibilities

  • Works closely with students to continuously evaluate their learning experience and improve the quality and value of the program.
  • Registers students for courses using University procedures and systems.
  • Acts as an academic advisor for students in the program and as a career advisor for prospective and continuing students.
  • Develops strategic partnerships with external entities and organizations.
  • Creates monthly budget reports to ensure operations are within plan.
  • Assists with database maintenance and enrollment management.
  • Ensures administrative processes and associated forms for instructor services are completed in a timely manner.
  • Responds to various instructor requests and telephone, email, and internet submissions for all programs.
  • Prepares faculty payroll for the program.
  • Plans and participates in open houses for the department.
  • Adheres to University and unit-level policies and procedures and safeguards University assets.
  • Coordinates and prepares student clinic schedules and team assignments, ensuring alignment with program requirements and clinical site availability.
  • Ensures that students have adequate access to location-specific team assignments, coordinating with clinical sites and university systems to facilitate seamless placement.
  • Creates and distributes surveys to incoming students to gather essential information such as team preferences, intended application areas, and absence requests, ensuring accurate placement and scheduling.
  • Finalizes gradebooks and enters grades in CaneLink prior to the 5-week deadline, ensuring accuracy and timely submission of student assessments.
  • The Sr. Program Coordinator is responsible for working with the Phase 3 Directors to ensure the Phase 3 course requirements are met in accordance with regulatory agencies and accrediting bodies guidelines.
  • The Sr. Program Coordinator manages the implementation of medical student activities for the respective departments.
  • The Sr. Program Coordinator exemplifies the mission, vision, values, and acts in accordance with University of Miami Miller School of Medicine policies and procedures.
  • The Sr. Program Coordinator provides centralized operational support for Phase 3 courses by managing enrollments and drop/add activity, coordinating schedule and roster updates within the LMS and related systems, monitoring grade submission and course completion requirements, and serving as the course coordinator when a department-level coordinator is not available.
  • The Sr. Program Coordinator should possess excellent interpersonal skills with the ability to always maintain confidentiality and professionalism.
  • The Sr. Program Coordinator will need to interact with medical students, residents, staff, and faculty.
  • They should be able to work independently but know when to seek direction from supervisors.
  • Manage the day-to-day administration and implementation of Phase 3 courses and rotations, providing operational support to Phase 3 Course and Lead Directors and coordinating student requests, appointments, communications, and course activities.
  • Coordinate academic-year course, rotation, and lecture schedules, including orientations, assessments, clinical rotation assignments, room assignments, and Transition to Residency (TTR) logistics; reserve audiovisual equipment and other resources as needed.
  • Develop, distribute, and revise student schedules and communicate schedule information to appropriate students, faculty, and house staff; monitor add/drop and schedule-change requests within established CaneLink deadlines.
  • Maintain and fully utilize Phase 3 learning and curriculum management systems, ensuring that course objectives, content, assessments, schedules, educational resources, orientation materials, and other course information are current, accurate, and accessible to students and faculty.
  • Monitor student compliance with course-specific requirements, rotation checklists, required forms, and deadlines; provide reminders and follow-up as needed.
  • Respond to faculty, house staff, and student inquiries and communications and coordinate student feedback sessions and other meetings with Phase 3 faculty.
  • Implement approved Clinical Course Catalog changes and support curriculum mapping and curriculum change-management processes.
  • Coordinate the purchase and implementation of required online modules and other approved course resources.
  • Manage Phase 3 student evaluation and grading processes, including distributing and collecting evaluations across clinical sites and following up on outstanding evaluations after each rotation.
  • Prepare student grade documentation, verify completion of required grading components and course requirements, prepare final Course Director Grade Reports, and upload final grades to CaneLink.
  • Assist with the administration of Phase 3 Objective Structured Clinical Examinations (OSCEs) and proctoring activities across phases, as assigned.
  • Coordinate and support Phase 3 events, including catering and related logistics, while adhering to established budgets.
  • Participate in relevant program, departmental, and institutional meetings and collaborate regularly with other Phase 3 Senior Program Coordinators to address shared needs, align processes, and implement best practices.
  • Develop and coordinate continuing education and training plans to support program needs.
  • Assist with special projects at the request of the Phase 3 Director.
  • Perform other duties as assigned.
  • Coordinate and support Phase 3 events, including catering and related logistics, while adhering to established budgets.
  • Participate in relevant program, departmental, and institutional meetings and collaborate regularly with other Phase 3 Senior Program Coordinators to address shared needs, align processes, and implement best practices.
  • Develop and coordinate continuing education and training plans to support program needs.
  • Assist with special projects at the request of the Phase 3 Director.
  • Perform other duties as assigned.

Benefits

  • medical
  • dental
  • tuition remission
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