Sr. Program Associate, Partner Success

JLM HR Consulting•Baltimore, MD

8d•Hybrid

About The Position

The CASH Campaign of Maryland (Creating Assets, Savings and Hope) is a statewide nonprofit dedicated to promoting economic advancement and financial security for low-to-moderate income individuals and families. Through free tax preparation, financial coaching, financial education, public benefits assistance, and strategic partnerships, CASH serves more than 25,000 households annually while advancing policies that expand economic opportunity across Maryland. This role offers the opportunity to lead a high-profile statewide initiative, mentor emerging professionals through Maryland Corps, build lasting partnerships, and help thousands of Maryland residents gain access to critical benefits. CASH offers a collaborative culture, hybrid work environment, competitive benefits, and meaningful opportunities for professional growth.

Requirements

Bachelor's degree in a related field or equivalent experience.
Three to five years of progressively responsible nonprofit or program management experience.
Excellent communication, organizational, coaching, and project management skills.
Experience building partnerships with multiple stakeholders.
Valid driver's license and ability to travel throughout Maryland.

Nice To Haves

Maryland Corps/AmeriCorps experience
Public benefits experience
Grant-funded programs experience
CRM experience

Responsibilities

Provide overall leadership for the Maryland Corps Benefit Navigator initiative.
Monitor program performance metrics and participant outcomes.
Prepare executive reports for leadership and funding partners.
Identify opportunities to strengthen partnerships and improve program effectiveness.
Lead recruitment, interviewing, selection, onboarding, and placement of approximately 20 Corps Members.
Develop recruitment partnerships with colleges, workforce organizations, and community groups.
Educate and support Benefit Navigators in core job functions to ensure they meet professional standards.
Support their content training to ensure that they understand best practices for conducting community outreach, public benefits screening, and enrollment assistance.
Coach, mentor, and support Corps Members through regular one-on-one meetings.
Monitor attendance, performance, professional development, and program completion.
Serve as the primary liaison among CASH, DSCI, Corps Members, and host organizations.
Conduct site visits, resolve placement concerns, and ensure compliance.
Maintain strong relationships with host organizations and share best practices.
Maintain program records and performance data.
Assist with grant reporting and compliance.
Represent CASH at meetings, coalitions, conferences, and community events.