Partner Success

Chariot • New York, NY

1d • Hybrid

About The Position

As the first dedicated Partnership team member focused on post-sale partners, you will own the full post-sale partner relationship, from onboarding through renewal and expansion. You will drive retention, partner health, and revenue growth across Chariot’s partner base. Your responsibilities will include reducing time-to-value by standardizing onboarding and accelerating early partner impact, increasing adoption of core features and new product releases, and acting as the connective tissue between our partners and the Chariot team.

Requirements

• Load-bearing: You take ownership and outcomes are worse if you’re not there
• High agency and urgency. You want everything to move faster and see problems as your problem
• Strong strategic instincts paired with execution
• Comfortable owning hard partner conversations and senior stakeholder relationships
• Clear, structured communicator who speaks clearly externally and internally across Product, Engineering, Sales, and Marketing

Responsibilities

• Own the full post-sale partner relationship, from onboarding through renewal and expansion
• Drive retention, partner health, and revenue growth across Chariot’s partner base
• Reduce time-to-value by standardizing onboarding and accelerating early partner impact
• Increase adoption of core features and new product releases
• Act as the connective tissue between our partners and the Chariot team

Benefits

• Comprehensive healthcare, including options that are 100% covered by Chariot for you
• 18 days PTO and 13 holidays
• 100% paid parental leave, including 12 weeks for primary caregivers
• Weekly team lunches
• Free dinner every day at office past 8pm
• Monthly team building events
• Employee-friendly equity: 2 year exercise window and double-trigger acceleration
• Company retreats: To get away - we all convene 2-3x / year company retreats
• Matching DAFs and daily charitable giving through GoodToday

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed