LN Concerts, Sr. Production Specialist

Live Nation Entertainment•San Francisco, CA

About The Position

Live Nation Concerts is seeking a Sr. Production Specialist to provide operational, financial, scheduling, and event-day support for the production department. The role oversees 2nd Production Specialist duties, maintains department systems and documentation, manages vendor accounts and invoices, supports show accounting and reconciliation, and coordinates scheduling for production personnel across NorCal and California show grids. The specialist works with Production Leads, Production Managers, local bookers, venue management, tour representatives, and department staff. Responsibilities include training production assistants, coordinators, and staff; maintaining show and accounting documents; supporting show advancement and day-of-show operations, including stadium shows; and providing general support to the production department. The role requires five years of experience in the live event space, proficiency with Microsoft, Google, and Adobe Pro tools, and experience working with part-time hourly employees and California labor practices and laws. An undergraduate degree is preferred but not required. The expected compensation is $82,000 to $103,000 USD, with pay determined by factors including market location, qualifications, skills, and experience.

Requirements

  • Five years of experience within the live event space.
  • Proficiency with Microsoft Suite, including Word, Excel, Teams, and PowerPoint.
  • Proficiency with Google Suite, including Docs, Sheets, Slides, and Forms.
  • Proficiency in Adobe Pro.
  • Experience dealing with part-time hourly workers and California labor practices and laws.
  • Strong verbal and written communication skills and phone etiquette.
  • Ability to interact positively with coworkers, executives, and high-level industry professionals.
  • Ability to prioritize, organize, problem-solve, follow up, communicate, and tactfully diffuse potentially volatile situations.
  • Ability to multitask, stay organized and detail-oriented, work independently, forecast issues, and handle last-minute projects to meet deadlines.

Nice To Haves

  • Undergraduate degree preferred, but not required.

Responsibilities

  • Oversee the duties of the 2nd Production Specialist.
  • Maintain training documents, the scheduling tracker, Runner protocols, and department files and folders in BOX.
  • Keep vendor accounts in good standing; pay departmental invoices or distribute them to venue management when another party is responsible for payment.
  • Reconcile the production department purchase card and the Production Lead’s T&E card, and oversee the department’s PEX cards.
  • Advise local bookers and booking operations on show-related expenses while offers are being built.
  • Train new production assistants and coordinators, and train staff to use the online reconciliation system.
  • Maintain show- and accounting-related documents, including Live Nation policies and procedures, risk management and incident reporting materials, and show accounting and invoice records.
  • Maintain the NorCal Production grid and NorCal segments of the California Talent Show grid.
  • Assist the Production Lead with assigning Production Managers to shows and scheduling day-of-show production assistants and coordinators.
  • Work with the Production Lead to create and update show documents, retain previous versions, and distribute updates to the department.
  • Assist the Production Lead with show advancement and provide show-day support, including for stadium shows.
  • Advance dressing rooms, runners, towel orders, local meal numbers, cash requests, and tour catering when applicable.
  • Serve as a liaison between tour representatives and building event managers for non-labor matters such as dressing rooms and runners.
  • Create signage and sign-in sheets; manage access, parking, and credential lists; and provide documents needed for settlement.
  • Prepare casual labor estimates and runner rental vehicle estimates; obtain invoices and quotes for rented or purchased equipment and items; and prepare cash, check, and PEX reconciliation forms.
  • Book hotels for hourly Production Managers and Production Assistants.
  • Create departmental certificates of insurance and order office supplies.
  • Provide overall support for the production department.

Benefits

  • Medical, vision, dental, and mental health benefits for employees and their families.
  • Access to a health care concierge and Flexible Spending or Health Savings Accounts (FSA or HSA).
  • Free concert tickets.
  • Paid time off, including paid holidays, sick time, and personal days.
  • 401(k) program with company match.
  • Stock reimbursement program.
  • New parent programs, including caregiver leave and baby bonuses.
  • Fertility, adoption, foster, or surrogacy support.
  • Career and skill development programs through School of Live.
  • Tuition reimbursement and student loan repayment.
  • Volunteer time off.
  • Crowdfunding match.
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