Digital Marketing / Sr Product Operations Manager

Federal Express Corporation•Collierville, TN

3d•$9,208 - $20,872•Remote

About The Position

Serves as a strategic partner to Group Product Managers and Engineering Leads, bringing clarity to complex, cross-functional efforts, ensuring alignment, accountability, and operational rigor across multiple teams or high-impact initiatives. Leads with influence, improving delivery systems, and building scalable processes that help the organization move faster, smarter, and with fewer surprises.

Requirements

Bachelor’s degree in business or related field. In lieu of a degree, 8 years of practical experience may offset education requirements
Four years in product operations, agile program management, or enterprise delivery roles.
Experience with portfolio planning, PI planning, or enterprise Agile/SAFe environments.
Experience leading readiness and launch coordination for digital products.
Proven success driving cross-team initiatives with measurable outcomes.
Advanced proficiency in delivery tooling (Planview, Jira, ADO, Confluence, etc.).
Executive communication skills, with the ability to translate complex progress into simple, actionable summaries.
Strong systems thinking—able to connect the dots across people, process, and tools.
Background in scaling operations for growing product organizations.

Nice To Haves

Contributes to the evolution of the Product Operations strategy, including operating model design, framework adoption (e.g., product lifecycle methodologies), and scaling approaches for growing product organizations
Advanced proficiency in delivery tooling (Planview, Jira, ADO, Confluence, etc.)

Responsibilities

Leads operations for a product group or portfolio, spanning multiple teams and stakeholders.
Shapes and runs quarterly and long-range planning processes, ensuring alignment to strategic goals.
Coordinates readiness for major launches, including dependency tracking, communications, and risk mitigation.
Builds and maintains dashboards for initiative health, delivery confidence, and KPI/OKR tracking.
Partners with product and engineering leadership to improve flow of work and remove operational bottlenecks.
Standardizes best practices across teams (e.g., intake, backlog grooming, defect triage, GTM workflows).
Leads or contributes to enterprise-wide ops initiatives (e.g., tooling rollout, new governance models, value tracking).
Coaches and mentors junior Product Ops Managers.
Performs other duties as assigned.