Digital Marketing / Principal Product Operations Manager

Federal Express Corporation • Collierville, TN

3d • $10,590 - $24,003 • Remote

About The Position

Serves as a leader and systems thinker who drives operational excellence across a product portfolio or domain, setting the standard for how teams plan, deliver, and measure success. As an architect, scales frameworks that ensure strategic alignment, delivery confidence, and operational clarity across multiple teams. Serves as a resource to solve business problems, fixing the current or designing new solution.

Requirements

• Bachelor’s degree in business or related field. In lieu of a degree, 9 years of practical experience may offset education requirements.
• Five years in product operations, agile portfolio management, or digital delivery leadership.
• Demonstrated success leading operations for complex portfolios or high-risk strategic programs.
• Experience leading portfolio planning cycles and managing multi-quarter roadmaps.
• Deep understanding of business value frameworks, initiative scoring, and prioritization methods.
• Expert in Agile, SAFe, and enterprise planning and delivery tools (e.g., Planview, Jira, ADO).
• Exceptional communication and executive presence—able to influence across levels and functions.
• Strategic thinker who thrives in ambiguity and excels at building order from complexity.
• Proven track record in org-wide tooling or process transformation initiatives.

Nice To Haves

• Leads enterprise-level strategic programs by aligning product, engineering, architecture, and business stakeholders around shared outcomes, investment priorities, and execution roadmaps.
• Establishes and evolves portfolio governance models cross-functional operating cadences, and executive reporting structures to enable scalable delivery across complex, multi-team initiatives.

Responsibilities

• Defines and implements operational strategies for a portfolio of product teams or a large capability area.
• Leads complex, cross-functional initiatives that span products, platforms, or business units.
• Designs and scales planning frameworks, readiness checklists, value tracking, and tooling strategies.
• Partners with senior product and engineering leadership to drive accountability and strategic alignment.
• Drives initiative health reviews, delivery metrics, and OKR operating rhythms at the portfolio level.
• Identifies systemic bottlenecks and implement solutions that streamline workflows across teams.
• Acts as a subject matter expert and mentor to Product Ops Managers and Senior Managers.
• Represents Product Operations in executive forums, roadmap reviews, and transformation initiatives.
• Performs other duties as assigned.

Benefits

• Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.
• Reasonable accommodations are available for qualified individuals with disabilities throughout the application process.
• Applicants who require reasonable accommodations in the application or hiring process should contact [email protected].
• Applicants have rights under Federal Employment Laws: Know Your Rights, Pay Transparency, Family and Medical Leave Act (FMLA), Employee Polygraph Protection Act.
• E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only).

What This Job Offers

• Job Type: Full-time
• Career Level: Principal