Sr. Product Operations Manager
About The Position
Applied is seeking a Sr. Product Operations Manager to join its Product Operations team and partner with a Product leader on high-priority business goals. The role turns ambiguous product challenges into clear, data-informed decisions and drives outcomes across the product development lifecycle, from market discovery and roadmap planning through go-to-market and post-launch success. The manager will align stakeholders on success measures, ensure product telemetry provides useful KPIs and insights, and synthesize data and stakeholder perspectives into actionable recommendations. The role also uses AI to accelerate research and analysis, supports AI adoption by product teams, and establishes product operations practices while coaching and mentoring colleagues and Product Management teams. Applied builds cloud software and AI-powered solutions for insurance agencies and brokers worldwide. The company describes its culture as people-first, grounded in trust, inclusion, and growth.
Requirements
- At least 8 years of combined experience across product operations, business operations, business strategy, product management, and/or management consulting.
- Ability to execute on a global scale, leading multiple concurrent large-scale programs and/or launching significant new products.
- Strong leadership, communication, and strategic planning skills, with a record of influencing cross-functional leaders without direct authority.
- Experience addressing cross-functional business problems end to end, from framing the question through driving a decision, and ability to thrive in ambiguity.
- Everyday hands-on AI fluency and sound judgment about where AI adds value.
- Strong analytics and data-driven storytelling skills.
Nice To Haves
- Familiarity with data visualization tools such as Tableau, Google Analytics, or Looker.
- Working knowledge of Pendo, JPD, Power BI, and Jira.
Responsibilities
- Serve as a strategic thought partner to an assigned Product leader and team, addressing priority business challenges and ambiguous product problems.
- Drive cross-functional outcomes throughout the product development lifecycle, including Voice of the Market discovery, roadmap planning, go-to-market, and post-launch success.
- Align stakeholders on success metrics and ensure product telemetry and instrumentation provide the KPIs and insights needed to assess adoption and business impact.
- Synthesize data, customer input, and stakeholder perspectives into clear narratives and actionable recommendations.
- Use AI tools to accelerate research, analysis, and synthesis, and help product teams adopt AI in their work.
- Define and standardize product operations best practices.
- Mentor and coach teammates and Product Management teams using training materials, templates, and documentation.
Benefits
- Medical, dental, and vision coverage
- Holiday and vacation time
- Health and wellness days
- A bonus day for your birthday
- Depending on the role, team members may be eligible for additional compensation plans, including bonus and commission.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
