Sr Product Manager - Enterprise Solutions
About The Position
As the AI Product Owner for Customer Zero in Workday’s Enterprise AI organization within Business Technology, this role treats Workday itself as a demanding enterprise customer and a proving ground for Workday’s products. The position identifies friction in internal business processes and designs end-to-end AI-powered solutions using Workday’s technology, helping ensure products are tested against real-world enterprise complexity before reaching external customers. The role partners with HR, Finance, IT, and Operations leaders to discover high-impact problems, and works with engineering, UX, and business stakeholders to deliver AI/ML-driven solutions. It provides feedback and actionable product requirements to core Product & Technology teams, defines measurable outcomes, aligns stakeholders on roadmaps and trade-offs, and turns internal successes and lessons into guidance for Workday customers. The role is open to spending 50% of working time reporting to the Pleasanton or Denver offices.
Requirements
- 10+ years of product management experience in enterprise domains; IT, HR, or Finance experience is preferred.
- 3+ years building AI/ML- or GenAI-powered products, such as agents, copilots, or automation.
- 3+ years of experience with AI product infrastructure.
- Technical proficiency with AI and LLM-powered technology.
- Proven track record of end-to-end product delivery from concept to scale with measurable business impact.
- Demonstrated experience translating complex workflows into scalable product solutions.
- Deep understanding of the AI product lifecycle, including experimentation loops, evaluation, and iteration using qualitative and quantitative data.
- Ability to lead cross-team collaboration and influence cross-functionally to define and deliver complex product strategies and initiatives.
- Ability to simplify ambiguity, break down complex problems, and prioritize in alignment with business objectives.
- Ability to define long-term product vision and translate insights, feedback, and data into clear product direction.
- Experience defining and operationalizing success metrics and using them to guide decisions.
- Excellent executive communication skills, including the ability to articulate strategy and recommendations clearly.
- Comfort operating in fast-paced environments, with resilience and a bias toward action.
- Master’s degree in Computer Science or a related technical field, or an equivalent combination of education and experience.
Responsibilities
- Partner with internal business leaders in HR, Finance, IT, and Operations to identify high-impact problems addressable with Workday products.
- Work with engineering, UX, and business stakeholders to turn emerging AI capabilities and ambiguous business problems into end-to-end AI/ML product solutions.
- Act as the primary bridge to core Product & Technology teams, translating internal pain points into product requirements, identifying product gaps, and advocating for needed features.
- Define and implement measurable KPIs for quality, adoption, trust, and business value, using data-driven insights to guide iteration.
- Align business stakeholders by setting expectations and communicating roadmap progress, execution trade-offs, and measurable impact.
- Develop internal success stories, lessons, blueprints, best practices, and case studies to help external customers maximize their Workday investment.
Benefits
- May be eligible for the Workday Bonus Plan or a role-specific commission/bonus.
- May be eligible for annual refresh stock grants.
- Workday offers comprehensive benefits; specific benefits are not listed in the posting.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
