Sr. Product Manager - Ancillary Benefits Management - ABM - Remote
About The Position
Optum Insight is seeking a Senior Product Manager to lead data governance, technical documentation, release communications, partner alignment, and developer experience for Ancillary Benefits Management (ABM). The role owns the ABM Data Governance operating model and lifecycle management of ABM Common Data Models, specifications, APIs, and related technical artifacts. It establishes authoritative sources of truth, maintains governance and audit records, and ensures traceability between approved requirements, engineering implementations, published materials, release notes, and partner communications. The role manages the creation and publication of data dictionaries, guides, API and OpenAPI/Swagger documentation, onboarding and integration materials, crosswalks, FAQs, release notes, and client-facing change notifications. It works with Product, Engineering, Architecture, Operations, Implementations, Legal, Compliance, Marketing, and external partners to validate documentation, coordinate governance reviews and partner adoption, resolve discrepancies, and assess the downstream effects of changes. The position also oversees externally facing API publication readiness and workflows involving the AI Marketplace, PIM, and ReadMe. It develops reusable documentation templates and standards, promotes centralized repositories and reliable sources of truth, and establishes sustainable knowledge-management and publication practices that reduce duplication, version drift, and conflicting documentation. This is a telecommuter position, with remote work available within the U.S. Employees in the Minneapolis or Washington, D.C. area must work in the office at least four days per week. The role involves collaboration with globally distributed teams, including colleagues in India and across the United States, and requires reasonable overlap with designated team working hours. Specific location and working-hour expectations will be discussed during interviews. Remote employees must follow UnitedHealth Group’s Telecommuter Policy.
Requirements
- At least 7 years of experience in Product Management, Technical Product Management, Product Ownership, Business Analysis, Data Governance, Technical Documentation Management, or a related discipline.
- Experience managing complex data contracts, specifications, API documentation, implementation guides, or enterprise technical documentation.
- Experience leading cross-functional governance processes.
- Experience working directly with Engineering, Architecture, Operations, and external partners.
- Experience working in Agile product-development environments.
- Experience using Aha, Jira, Rally, Azure DevOps, Confluence, SharePoint, or similar collaboration tools.
- Strong written communication and documentation skills.
- Strong analytical and problem-solving capabilities.
- Ability to maintain reasonable overlap with designated team working hours for collaboration with globally distributed teams.
- Ability to comply with UnitedHealth Group’s Telecommuter Policy when working remotely.
Nice To Haves
- Product Owner, Scrum, SAFe, or Data Governance certifications.
- Healthcare payer or healthcare technology experience.
- Experience with claims, eligibility, prior authorization, interoperability, or healthcare data exchanges.
- Experience with Common Data Models, APIs, OpenAPI specifications, Swagger, FHIR, HL7, or integration platforms.
- Experience with developer portals, API marketplaces, or developer experience programs.
- Experience designing data-governance frameworks and publication processes.
- Familiarity with AI Marketplace, developer portals, or external technical publication workflows.
Responsibilities
- Own and continuously improve the ABM Data Governance operating model.
- Maintain governance processes and authoritative sources of truth for ABM data dictionaries, specifications, implementation guides, APIs, partner-facing documentation, mapping guides, and technical artifacts.
- Facilitate quarterly governance reviews and approvals; maintain decision, approval, version, and audit records.
- Ensure traceability among approved business requirements, engineering implementations, published specifications, release notes, and partner communications.
- Resolve documentation conflicts, specification discrepancies, and source-of-truth issues across teams.
- Own the lifecycle management of ABM Common Data Models and drive creation, publication, and maintenance of technical and partner documentation.
- Partner with Engineering and Architecture to validate documentation against implemented behavior and identify gaps, inconsistencies, ambiguities, and undocumented functionality.
- Develop documentation standards and reusable templates for consistency across ABM.
- Own ABM Platform release-note governance and publication, including internal and partner release notes, data-contract notices, platform communications, product-impact summaries, and client-facing change notifications.
- Coordinate with Product, Engineering, Operations, and Implementations to produce accurate and complete release communications, and maintain historical release records.
- Coordinate data-governance discussions with implementation partners and vendors, including specification reviews, mapping discussions, compatibility assessments, and data-contract alignment.
- Coordinate partner onboarding and adoption of specifications and standards; evaluate downstream impacts, track decisions and adoption, and resolve partner-reported issues.
- Own governance and publication readiness for externally facing API documentation and coordinate AI Marketplace, PIM, and ReadMe documentation workflows.
- Align marketplace listings, product descriptions, API specifications, technical references, data dictionaries, companion guides, release notes, and FAQs.
- Drive review and publication approvals with Product, Engineering, Architecture, Legal, Compliance, and Marketing stakeholders.
- Maintain developer-facing documentation standards and evolve developer-documentation templates and publication processes.
- Create scalable knowledge-management practices, encourage use of centralized repositories, and improve artifact discoverability, usability, consistency, and maintainability.
- Operate independently and drive work from concept through publication and adoption.
Benefits
- Comprehensive benefits package, subject to eligibility requirements.
- Incentive and recognition programs, subject to eligibility requirements.
- Equity stock purchase, subject to eligibility requirements.
- 401(k) contribution, subject to eligibility requirements.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
