Sr. Product Manager - Credit, Compliance & Fraud

NCC/ProMax•Austin, TX

About The Position

NCC is seeking a senior-level, hands-on product manager to lead its credit, compliance, and fraud capabilities for automotive retail. The role owns the product roadmap and drives new product innovation, strategic credit bureau relationships, AI-driven insights and decisioning, and expansion of NCC’s platform and offerings. It involves direct and frequent engagement with dealers, including on-site dealership visits, translating customer and market insights into product requirements, and delivering measurable impact on revenue, innovation, and competitive positioning. The Product Manager leads products through the full lifecycle—from ideation and validation through building, launch, and iteration—and partners closely with product, engineering, sales, and go-to-market teams. The role also defines pricing, packaging, and monetization strategies, tracks product performance, and adjusts the roadmap based on adoption, usage, and revenue. Success includes a growth-driving roadmap, strong customer validation, multiple product launches with measurable adoption, increased revenue from new offerings, and greater dealer engagement with NCC’s solutions.

Requirements

6–10+ years of product management experience in credit, compliance, fraud, or related data products.
Experience building or managing decisioning platforms, risk-driven solutions, or similar products.
Experience working with consumer credit, fraud, identity, or risk-related data sets.
Automotive retail experience and a solid understanding of dealer operations; direct work with or inside dealerships is ideal.
Understanding of the lender environment and how credit affects dealer operations, including desking, F&I, lender approvals, and funding.
Familiarity with third-party and proprietary data sources and the ability to translate them into product value.
Proven ability to take products from concept through validation, launch, and scale.
Strong commercial instincts and understanding of how products drive revenue, adoption, and differentiation.
Ability to work cross-functionally with product, engineering, and go-to-market teams.
Comfort operating in a fast-moving, build-oriented environment.
Willingness to travel regularly for on-site dealer meetings.
Hands-on AI experience, including use of AI tools in day-to-day work, building or shipping products with AI capabilities, and a clear point of view on AI product opportunities.

Nice To Haves

Automotive retail experience working directly with or inside dealerships.

Responsibilities

Own NCC’s credit, compliance, and fraud product roadmap.
Identify, validate, and launch offerings that differentiate NCC and deliver value to dealers.
Own bureau relationships and establish a strategic foundation for innovation and differentiation.
Monitor the market, competitive landscape, trends, and emerging offerings to inform product strategy and positioning.
Develop and maintain a forward-looking product roadmap aligned with business goals.
Identify product opportunities through customer discovery, market analysis, and data insights.
Meet regularly with dealers, including on-site at dealerships, to understand workflows, identify pain points, and validate concepts.
Lead the end-to-end product lifecycle from ideation and validation through build, launch, and iteration.
Use AI in product discovery, analysis, and prototyping, and identify opportunities for AI to create value for dealers and lenders.
Partner with product and engineering teams to build scalable, high-impact data products.
Collaborate with the Complete Credit SaaS Product Manager, engineering, and go-to-market teams to shape and bring opportunities to market.
Work with sales to support product-market fit and commercialization.
Define and drive pricing, packaging, and monetization strategies for new offerings.
Evaluate product performance and refine the roadmap based on adoption, usage, and revenue impact.