Sr. Product Manager

Ford Motor • Dearborn, MI

3d • Hybrid

About The Position

Ford’s Integrated Services organization creates and markets customer experiences that integrate hardware, software, and services across Ford Blue, Model e, and Ford Pro. Its products and services enable retail and commercial customers to customize vehicles through over-the-air experiences that improve over time. Ford is building connected digital platforms that change how vehicles function, how people interact with them, and the value they provide.

This role will make Ford Pro’s software-as-a-service offerings enterprise-ready by delivering custom integrations and features for large fleet customers, then turning successful solutions into reusable capabilities within a new extensibility platform. The Sr. Product Manager will work directly with customers and sales teams to understand requirements, partner with engineering and design to build and deploy solutions, and collaborate with account management to support customer onboarding and adoption. The position will also extend the platform into new areas, including deeper integration with vehicles.

Requirements

• At least 8 years of product management experience with a demonstrated track record of impact.
• At least 3 years of people management experience, including managing product managers, building strong teams, and developing people.
• Deep experience working directly with customers, ideally in a consultative capacity.
• Technical depth and experience with APIs of various types, authentication, and full-stack applications.
• Ability to discuss architecture with engineers.
• Ability to make tough, principled prioritization and build-versus-not-build decisions based on quantitative factors such as business value, effort, and reuse.
• Successful experience taking a product or concept from 0 to 1.
• Demonstrated AI fluency, including day-to-day use of AI tools and specific examples of their impact on how a team builds software.
• Comfort moving beyond traditional product management boundaries, such as prototyping, conducting analysis, or making simple code changes.
• Must be legally authorized to work in the United States; employment eligibility will be verified at hire.

Nice To Haves

• Experience in a fleet-related space, B2B sales, or consulting.
• Academic background in engineering, hard sciences, or design, or equivalent work experience.

Responsibilities

• Work closely with the sales team and large customers to identify requirements for Ford’s software and services portfolio, including needs outside the established product roadmap.
• Partner with engineering and design to build, test, and deploy solutions that meet customer needs while prioritizing reuse and broader production deployment.
• Build and manage an extensibility platform to support third-party software integrations.
• Work with account management to ensure smooth onboarding, ramp-up, and adoption for large customers, particularly for custom integrations and features.
• Extend the platform in new directions, including deeper integration with vehicles.
• Make principled build-versus-not-build and prioritization decisions using factors such as business value, effort, and reuse.
• Build strong product teams and develop people.

Benefits

• Immediate medical, dental, vision, and prescription drug coverage.
• Paid parental leave, new parent ramp-up programs, and subsidized backup childcare.
• Family-building benefits, including adoption and surrogacy expense reimbursement and fertility treatments.
• Vehicle discount program for employees and family members, and management leases.
• Tuition assistance.
• Employee resource groups.
• Paid time off for individual and team community service.
• Vacation time, sick/personal time, and paid holidays, including time between Christmas Eve and New Year’s Day.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed