About The Position

As a Product Manager for ArcGIS Routing, you will represent a user community focused on transportation network analysis. You will use your transportation network experience to define, prioritize, and promote the development of Esri’s analysis capabilities across the ArcGIS system. The role involves working with Esri teams, business partners, international distributors, and customers, as part of a product management team supporting users of ready-to-use spatial and location-based data products and services. You will focus on customer engagement, building relationships across Esri teams, serving as an expert on routing and network analysis, and influencing product development priorities. The role has high visibility with Esri leadership and the wider user community.

Requirements

  • At least 5 years of experience in product management, product ownership, or a similar role, with a strong focus on building market-driven products; geospatial technology experience is strongly preferred.
  • Professional experience with routing, transportation network data, and its use cases.
  • Strong communication skills, including the ability to discuss technical concepts with product development teams and explain them to executives and other non-technical personnel.
  • Public-speaking ability and interpersonal skills to build strategic relationships with customers and partners.
  • Skill in identifying market opportunities, communicating product value, and working cross-functionally with teams and stakeholders.
  • Bachelor’s degree in geography, computer science, engineering, or a similar technical field.

Nice To Haves

  • Experience with ArcGIS products and capabilities.
  • Strong understanding of routing technologies and network analysis concepts.
  • Experience and certifications with the Pragmatic Marketing Framework.

Responsibilities

  • Gather, prioritize, and document end-user feedback to identify transportation analysis trends, influence product direction, and communicate market needs to internal teams.
  • Collaborate across product teams on requirements for transportation network analysis and routing.
  • Work with product marketing on go-to-market strategy, customer success stories, product positioning, key benefits, and target customers.
  • Coordinate with business development, software development, and market research teams to maintain product vision, strategy, and roadmap, and ensure consistent implementation across the ArcGIS system that meets user expectations.
  • Define, track, and analyze product usage, adoption, and performance metrics and provide strategic recommendations.
  • Recommend third-party data and software relationships to support market and product needs, and support the product business management team in establishing agreements.
  • Support events such as the Esri Partner Conference, Esri Dev & Tech Summit, and Esri User Conference as an expert on routing and network analysis.
  • Analyze potential partner relationships for product strategy.
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