Sr. Product Manager

Illumina•San Diego, CA

11d

About The Position

We are seeking a dynamic and strategic Senior Product Manager to lead lifecycle management for Illumina’s low-throughput (LT) sequencing platforms and consumables. In this role, you will define and execute the product life cycle strategy for several on-market products while maintaining customer experience and business continuity. This is a hands-on, highly visible role. You will collaborate cross functionally to evaluate options, solve operational challenges, and shape strategy.

Requirements

Typically requires a minimum of 5 years of related experience with a Bachelor's degree; or 3 years and a Master's degree; or a PhD without experience; or equivalent work experience.
The ideal candidate possesses deep knowledge in genomics and next-generation sequencing (NGS), along with experience in product management.
Strong candidates from adjacent functions who bring analytical rigor and cross-functional leadership will also be considered.
Proven success managing complex product lifecycles in scientific or biotech environments.
Strong understanding of the genomics market and NGS applications.
Excellent written and verbal communication skills, with the ability to convey technical and business information to diverse audiences.
Experience working in a matrixed organization with R&D, Operations, Finance, and Commercial teams.

Responsibilities

Portfolio Lifecycle Ownership Manage the lifecycle of select LT instruments and consumables, ensuring stable on-market performance and customer support.
Define and Execute EOL Strategy Lead development of the EOL strategy for legacy LT platforms, ensuring alignment with the broader platform portfolio and development roadmap. Partner with cross-functional teams to deeply understand opportunities and constraints. Build analysis and business cases to support recommendations. Socialize recommendations, align stakeholders, and gain executive approval.
Customer Transition & Commercial Readiness Work with global commercial teams to shape customer transition pathways, programs, and messaging. Track and report KPIs, risks, and leading indicators to measure success. Partner with Sales, Service, and others to ensure seamless customer experience.
Champion Our Customers Engage directly with customers, key opinion leaders (KOLs), and collaborators to gain deep insights. Share VOC and insights with internal teams to drive customer-centric solutions. Advocate for customer needs throughout the organization.