Sr. Product Manager

DocusignSan Francisco, CA
Hybrid

About The Position

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). We are seeking an experienced, visionary Sr. Product Manager to lead the development of AI-powered data solutions that drive marketing productivity. In this role, you will define and execute the product strategy for reporting, analytics, and agentic solutions that empower our internal Marketing teams. You will collaborate closely with Marketing stakeholders, engineering, data science, and Operation teams to deliver impactful data products that streamline marketing operations and maximize marketing effectiveness. Your work will be instrumental in enabling Docusign’s growth by providing actionable insights and automation to our field seller community. This position is an individual contributor role reporting to the Director of Product Management, Global Data & Analytics.

Requirements

  • Bachelor’s degree in Business, Information Systems, Computer Science, or a related field
  • 8+ years of experience in Product Management or 6+ years with Masters Degree
  • Experience with SQL skills for data querying, analysis, and validation, demonstrating a strong data product management foundation
  • Proven track record of driving innovation, vision, and creative problem solving leveraging product management mindset
  • Experience building, deploying or experimenting with Large Language Models (LLMs) and Generative AI (GenAI) applications
  • Ability to define a clear product vision, create a product roadmap, and prioritize features based on measurable business value
  • Experience managing product backlogs, writing detailed user stories, and leveraging JIRA for tracking

Nice To Haves

  • Exceptional communication skills to act as the bridge between highly technical Data Science teams, Marketing Executives, and Data Engineering teams
  • Excellent communication, stakeholder management, and problem-solving abilities
  • Experience supporting marketing teams and a deep understanding of the Marketing Operations lifecycle
  • Experience with Salesforce, Tableau, JIRA, and Snowflake
  • Sufficient technical knowledge to debate solutions and trade-offs with engineers and data scientists, focusing on the what and why rather than the how of the code

Responsibilities

  • Develop and execute the product roadmap for AI-powered reporting, analytics, and agentic solutions that enhance marketing productivity
  • Own the strategy and delivery of intelligent enterprise data solutions that streamline marketing operations using AI-first principles
  • Partner closely with the internal marketing stakeholders to deeply understand the marketing programs and identify productivity opportunities through data and AI
  • Collaborate with Marketing Operations and Performance Marketing teams to gather business requirements and translate them into impactful data reporting solutions
  • Coordinate with data engineering and data science teams to launch and enhance data reporting solutions
  • Communicate product updates, roadmaps, and impact analyses to leadership and key stakeholders
  • Leverage data and advanced analytics tools to drive business decisions and measure the impact of new features on sales productivity

Benefits

  • Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.
  • Stock: This role is eligible to receive Restricted Stock Units (RSUs).
  • Paid Time Off: earned time off, as well as paid company holidays based on region
  • Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
  • Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
  • Retirement Plans: select retirement and pension programs with potential for employer contributions
  • Learning and Development: options for coaching, online courses and education reimbursements
  • Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events
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