Sr. Product Manager
About The Position
The senior product manager provides direction to product development and the overall product and services function. The role builds products and services from existing ideas and develops new ideas based on industry experience and contact with customers and prospects. It is responsible for increasing the profitability of existing products and services and developing new solutions that advance business objectives and client needs. The position builds working relationships with marketing, sales, support staff, product development, vendors, senior management, and key customers. The role defines and manages the product-development-to-launch process for complex and unique initiatives, and manages product profitability where a product has a distinct P&L. It owns and communicates product roadmaps; leads go-to-market packaging, pricing strategy, business-case development, and market research; and collaborates with business leaders and other teams to define product goals, positioning, and strategy. The senior product manager also leads client and internal workshops to establish product requirements and architecture decisions, documents outcomes and follow-up actions, and works with product delivery and technology architecture teams to validate designs. During development, the role provides design direction, testing support, and assistance to delivery teams for complex and unique product scopes.
Requirements
- Bachelor’s degree or relevant experience in lieu of a degree.
- Minimum 10+ years of relevant experience.
- Experience in similar business product services and/or external customer or market experience.
Nice To Haves
- Master’s degree or MBA.
- Experience in a software development environment or professional services role.
- Software or IT background, through degree or experience.
- Direct experience with software development, testing, and/or business analysis.
- Experience with Agile software products and delivery methodology.
Responsibilities
- Define and manage the process from product development through product launch, ensuring execution aligns with project plans for complex and unique product initiatives.
- Manage a product’s P&L when it has a distinct P&L, with responsibility for profitability.
- Own, manage, and communicate product roadmaps, collaborating with industry analysts and delivery, sales, and relationship management teams on competitive analysis, prioritization, development and delivery costs, and market positioning.
- Develop and lead go-to-market packaging and collaborate with product marketing on marketing strategies based on product objectives, costs, and value proposition.
- Review research with product marketing to quantify value propositions for pricing analysis and marketing collateral.
- Define pricing strategies for new and existing products based on competitive models, internal costs, value metrics, market acceptance, and adoption rates; develop alternative models and present pricing recommendations to executive management.
- Develop comprehensive business cases and complex analytical inputs for decisions about product functionality, prioritization, pricing, and client value propositions.
- Lead collaboration with business leaders, sales, IT, legal, strategic marketing, and relationship management teams to define product goals, objectives, positioning, and pricing strategies.
- Establish a structured, repeatable market-research process using industry publications, analyst research, experiential research, client surveys, and other sources; distill findings and maintain a strategic-planning approach that informs the product roadmap.
- Lead product concept and requirements workshops with clients and internal development teams; document results, facilitate review and feedback, clarify questions, and ensure follow-up actions are completed accurately and promptly.
- Collaborate with product delivery and technology architecture teams to validate detailed designs against product objectives, requirements, market needs, and business-unit strategy.
- Provide design direction, testing support, and general assistance to delivery teams during development of complex and unique product scopes.
Benefits
- Competitive salary and benefits package.
- Opportunities to grow skills and build a career within a global business.
- Access to learning, development, and on-the-job experiences.
- Supportive, inclusive team environment.
- Time to give back through community and charity initiatives.
- Global employee assistance program to support wellbeing.
- Recognition through a global platform that celebrates achievements.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
