Sr. Product Manager

Ford•Dearborn, MI
•$141,700 - $268,300•Hybrid

About The Position

Ford’s Integrated Services organization creates and markets customer experiences that integrate hardware, software, and services across Ford Blue, Model e, and Ford Pro. Its connected digital platforms provide over-the-air-driven experiences for retail and commercial customers. This role will make Ford Pro’s software-as-a-service offerings enterprise-ready by delivering custom integrations and features for large fleet customers, then turning those solutions into reusable capabilities within a new extensibility platform. The Product Manager will engage directly with customers and Ford’s sales organization to understand requirements beyond the established roadmap, partner with engineering and design to deliver and deploy solutions, and prioritize reuse so capabilities can benefit additional customers. The role also supports enterprise customer onboarding and adoption with account management and will extend the platform into new areas, including deeper vehicle integration. This is a leadership-level 5 position. It is hybrid and requires onsite work four or more days per week. Salary ranges from $141,700 to $268,300, with final salary grade and pay based on skills, experience, role scope, responsibility, and market value. Visa sponsorship is not available; candidates must be legally authorized to work in the United States.

Requirements

  • At least 8 years of product management experience with a demonstrated track record of impact.
  • At least 3 years of people management experience, including managing product managers, with a track record of building strong teams and developing people.
  • Deep experience working directly with customers, ideally in a consultative capacity.
  • Technical depth and experience with APIs of various types, authentication, and full-stack applications; must be comfortable discussing architecture with engineers.
  • Ability to make tough, principled prioritization and build-versus-not-build decisions using quantitative factors such as business value, effort, and reuse.
  • Successfully took a product or concept from 0 to 1, at a startup or a larger company.
  • Demonstrated AI fluency, including day-to-day use of AI tools and specific examples of how they have changed the team's software development and its impact.
  • Comfort moving beyond traditional product management boundaries, such as prototyping, conducting independent analysis, or making simple code changes.
  • Legally authorized to work in the United States; employment eligibility will be verified at hire.

Nice To Haves

  • Experience in a fleet-related space, B2B sales, or consulting.
  • Academic background in engineering, hard sciences, or design, or equivalent work experience.

Responsibilities

  • Engage in the sales process for Ford’s software and services portfolio, working directly with sales teams and large customers to understand requirements and identify needs for custom development outside the established roadmap.
  • Partner with engineering and design teams to build, test, and deploy customer solutions, prioritizing reusable capabilities and broader production deployment where possible.
  • Build and manage an extensibility platform to house third-party software integrations.
  • Work with account management to support smooth onboarding, ramp-up, and adoption for larger customers, particularly for custom integrations and features.
  • Extend the platform in new directions, including deeper integration into the vehicle.
  • Make principled prioritization and build-versus-not-build decisions using factors such as business value, effort, and reuse.
  • Manage product managers, build strong teams, and develop people.

Benefits

  • Immediate medical, dental, vision, and prescription drug coverage.
  • Paid parental leave, new parent ramp-up programs, and subsidized backup childcare.
  • Family-building benefits, including adoption and surrogacy expense reimbursement and fertility treatments.
  • Vehicle discount program for employees and family members, and management leases.
  • Tuition assistance.
  • Employee resource groups.
  • Paid time off for individual and team community service.
  • Vacation time, sick/personal time, and paid holidays, including between Christmas Eve and New Year’s Day.
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