Sr. Product Manager

Abbott•La Jolla, CA
•Onsite

About The Position

The Senior Product Manager partners with product and business team members to define solutions that meet customer needs and business objectives. The role defines the roadmap and drives delivery for a product area or user journey, which may include digital solutions or customer experiences. Working with business stakeholders, development teams, design, and other cross-functional groups, the Senior Product Manager facilitates the product roadmap and product development while continuously analyzing, iterating on, and delivering solutions that meet business, user, and technology needs. The role combines strategic solution discovery with implementation planning. It works with stakeholders across the organization—including laboratory, compliance, and logistics teams—and uses leadership and influence to align stakeholders, including those outside the role’s direct authority. The position also mentors and coaches junior team members, supports Abbott’s Quality Management System, and upholds the company’s mission and values.

Requirements

  • Bachelor’s degree in Life Sciences, Engineering, Marketing, Business, Finance, or a related field; alternatively, a high school diploma or GED and four years of relevant experience may substitute for the degree.
  • At least 6 years of relevant professional experience as outlined in the essential duties.
  • Experience leading cross-functional teams to deliver products or services.
  • Experience applying modern product management, product discovery, and product delivery techniques, with expertise in product management platforms and tools.
  • Demonstrated ability to facilitate product vision, strategic roadmaps, and go-to-market strategy for services and products within an end-to-end user experience.
  • Advanced problem-solving, organizational, and analytical skills, including the ability to evolve product strategy based on research, data, and industry trends.
  • Advanced business analysis skills, including process and user-flow definition and business KPIs.
  • Advanced ability to translate complex user, business, operational, and technical requirements into clear epics, features, stories, and acceptance criteria.
  • Some experience with A/B testing, user testing, user interviews, and conversion funnels.
  • Experience working constructively and collaboratively with engineers, designers, researchers, subject-matter experts, and company leaders, with the ability to learn from and influence them.
  • Ability to perform the essential duties with or without accommodation.
  • Authorization to work in the United States without sponsorship.

Nice To Haves

  • Experience in life sciences, healthcare, bioinformatics, wellness, or digital health.
  • Knowledge of digital analytics tools such as Adobe Analytics, Tableau, or Google Analytics; A/B testing tools such as AB Tasty, Optimizely, or MoEngage; and/or design tools such as Adobe XD, Figma, or Sketch.

Responsibilities

  • Represent the voice of the customer to stakeholders and ensure delivery teams have the support needed.
  • Translate user and business needs into high-level requirements, using structured discovery and analysis to recommend solutions based on cost-benefit considerations and business strategy.
  • Define feature acceptance criteria and ensure delivery teams understand them.
  • Maintain documentation such as gap analyses, business process flow charts, decision tables, features, and business requirements documents.
  • Execute implementation plans, develop standard operating procedures, and participate in design reviews and walkthroughs.
  • Track product performance after implementation and recommend continuous improvements.
  • Define key performance indicators and metrics, monitor results, analyze data, and make data-driven decisions to improve product outcomes.
  • Collaborate with Quality Engineering to define product requirements and acceptance criteria used to develop test plans and test cases.
  • Create and maintain the product roadmap for the area of responsibility.
  • Communicate product strategy, roadmap, progress, updates, and releases to stakeholders, executives, partners, customers, and other internal and external audiences.
  • Manage stakeholder expectations and competing priorities to maintain alignment and focus.
  • Participate in squad ceremonies; review completed work, provide feedback, and accept work as applicable.
  • Groom and prioritize the product backlog in alignment with product strategy and objectives and key results (OKRs).
  • Build and maintain relationships with customers and business partners to drive satisfaction.
  • Make significant project decisions using sound judgment and appropriate methods, with minimal instruction in difficult or unpredictable situations.
  • Collaborate across functions and cultures in a complex, matrixed environment to build consensus and contribute to group objectives.
  • Mentor, coach, and provide technical guidance to junior team members.
  • Maintain regular and reliable attendance, comply with Quality Management System policies and procedures, and model an inclusion mindset.

Benefits

  • Career development with an international company.
  • Employees may qualify for free medical coverage in the Health Investment Plan (HIP) PPO medical plan in the next calendar year.
  • Retirement savings plan with a high employer contribution.
  • Tuition reimbursement.
  • Freedom 2 Save student debt program.
  • FreeU education benefit, described as an affordable and convenient path to a bachelor’s degree.
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