Sr. Product Manager

Intuitive•Sunnyvale, CA

3d•$160,300 - $271,400•Remote

About The Position

As a member of Intuitive’s US Product Marketing team, the Sr. Product Manager is responsible for the performance of existing product lines and new product launches. The role collaborates across US Clinical Marketing, Global Product Marketing, US and Global Hospital Marketing, and Field Sales to develop and execute marketing and sales strategies that drive adoption and utilization of advanced energy, stapling, and smart instrumentation in da Vinci procedures across surgical specialties. The role engages customers, gathers and consolidates Voice of Customer feedback, identifies best practices and product champions, and creates clinical and economic reference stories. It also supports product launch value propositions and messaging, tracks adoption metrics, develops Field Sales training, and participates in customer events and product demonstrations. The position maintains a front-line presence in the customer experience, supports troubleshooting, raises product performance issues, and develops procedural knowledge and surgeon relationships by attending cases and working with hospital stakeholders. The position is remote, with employees coming onsite when requested by the leader, and requires 50% domestic travel. The listed target base compensation ranges are $188,600–$271,400 in Region 1 and $160,300–$230,700 in Region 2. The role is designated Day shift.

Requirements

Minimum 8 years’ experience in a therapeutic or medical device company.
Surgical and/or Operating Room experience in sales or marketing.
Experience collaborating with Sales, Marketing Teams, Operations, and Customer Service.
Proven ability to segment, target, position, and message products or procedures and develop sales support to drive adoption.
Ability to work creatively, prioritize, and manage goals and initiatives amid competing priorities.
Strong analytical capability and intuition.
Self-starter with the ability to problem solve and establish solutions in a high-growth, fast-paced environment.
Strong verbal and written communication, teamwork, and interpersonal skills across multiple constituents.
Excellent communication skills and experience presenting to surgeons and hospital executives.
Strong knowledge of the Microsoft Office product suite.
Ability to travel 50% domestically.
Bachelor’s degree required.

Nice To Haves

Previous surgical marketing experience in advanced energy or stapling (more than 2 years preferred).
Previous surgical sales experience preferred, but not required.
MBA or other advanced degree preferred.

Responsibilities

Engage key customers to accelerate adoption and utilization of core product lines across surgical specialties.
Collect and consolidate Voice of Customer feedback and communicate product challenges and opportunities to US Clinical Marketing, Global Product Marketing, and Sales Leadership.
Identify and scale best demonstrated practices from Key Opinion Leaders and the Field Sales team to improve regional variation in technology adoption and utilization.
Identify and develop Product Champions for existing and newly launched products across surgical specialties.
Create clinical and economic reference stories to promote best demonstrated product choreographies and practices across surgical specialties and health systems.
Collaborate with Key Opinion Leaders, Global Product Marketing, and US Clinical Marketing to develop value propositions and messaging for new product launches.
Create and track product adoption metrics with US Sales Operations to inform marketing and sales strategies and opportunities.
Develop and implement training content with Commercial Learning for the Field Sales team to accelerate technology adoption and utilization.
Partner with Clinical Marketing and Field Sales on conferences, tradeshows, Executive Education Events, Market Development Events, and Key Customer events; deliver product demonstrations and technology presentations and ensure key messaging is included in sponsored presentations and customer interactions.
Maintain a front-line presence in the customer experience, assist Sales with critical troubleshooting, and raise product performance issues.
Develop and maintain procedural knowledge and key surgeon relationships by attending cases, demonstrating products to hospital executives or surgeons, and collaborating with US Clinical Marketing, Field Sales, and Key Account Managers.