Sr. Product Designer

iHerb, LLC • Home Gardens, CA

1d • $125,000 - $135,000 • Hybrid

About The Position

At iHerb, we believe that living a healthy and balanced life should be easy and accessible to everyone. As a team member, we’ll empower you to live this promise each day as you make a truly global impact in your career. We constantly strive for innovation, while transforming and improving the online shopping experience for our customers. We believe that individually we are incredible, but when we come together, our growth is infinite. In an industry that is constantly evolving, we are on a mission to make an impact on the global market, and the individual and collaborative efforts of our people are paramount to helping us succeed. Whether you work in one of our logistics centers, technology hubs, corporate offices or even from home, your role at iHerb will take you beyond what’s expected, turning challenge into change. If you're ready for it, we want you to join our team. Get started now.

Job Summary: We are seeking a Senior Product Designer to own and execute the end-to-end experience of key workstreams within our global e-commerce platform. In this role, you will take responsibility for core shopping-related features, ensuring experiences are intuitive, efficient, and high-performing while meeting established business objectives. You will lead the design lifecycle from concept to delivery, ensuring every detail is refined and aligns with our quality standards. You will contribute expert design execution, technical proficiency, and a high bar for craft excellence.

Requirements

• A strong portfolio demonstrating sophisticated UX and UI execution, with a clear focus on problem-solving and interaction detail.
• Proven ability to independently manage and deliver design outcomes for complex functional requirements.
• Advanced interaction and visual design skills, with a mastery of modern design tools.
• Demonstrated experience working with and contributing to design systems at scale.
• Solid grounding in user-centered design methodologies and research practices.
• Strong communication skills, with the ability to clearly articulate design logic and trade-offs to cross-functional partners.
• Practical knowledge of front-end development principles and implementation constraints.
• Working knowledge of accessibility standards and best practices.
• Generally requires a minimum of +7 years of professional experience in UX/UI or Product Design, with a proven track record in e-commerce or complex digital products
• Bachelor’s or Master’s degree in Design, HCI, Graphic Arts/Design, Information Science, or a related field, or equivalent professional experience.
• Able to identify, troubleshoot and resolve problems quickly using sound judgment, poise and diplomacy. Ability to use judgment and reasoning skills, and determine when to escalate issues, as required, in a timely manner.

Responsibilities

• Own the design of core features and critical user flows, from initial discovery and user journey mapping through to final delivery.
• Conduct user research and usability testing to validate hypotheses and transform findings into high-quality design solutions.
• Create high-precision wireframes, interactive prototypes, and mockups that successfully navigate technical constraints and business requirements.
• Expertly apply the design system to ensure consistency and scalability, while contributing new components to support global usability.
• Partner closely with engineers to ensure designs are feasible and implemented with pixel-perfect fidelity.
• Collaborate with product managers and cross-functional partners to drive design decisions that resolve user pain points.
• Maintain a high bar for design quality, consistency, and attention to detail throughout the implementation process.
• Contribute to the design organization by sharing best practices and participating in collaborative design reviews.
• Stay current with e-commerce best practices and technical innovations to continuously refine product experiences.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior